Remote Pharmacy Customer Service Representative (OK)
reputed company your education and earn a college degree through our reputed company University program Free reputed company to personal and reputed company support through the reputed company care coaches program Medical, dental benefits, reputed company and life & accident insurance for full-time employees Competitive wages Opportunities to earn additional income through incentives reputed company time off reputed company Employee discounts We reputed company by example to ensure our amazing team members and supervisors reputed company and live the reputed company Mission & Values Dialog reputed company is dedicated to ensuring reputed company team members have Fun@Work!
Answer incoming calls and assist customers, pharmacies, and doctor offices. Research information in databases to resolve customer service issues Maintain composure in escalated situations Operate accurately and reputed company in a fast-paced environment Handle multiple responsibilities at one time 100% attendance during training
At least 1 year of reputed company Center experience preferred. At least 1 year of work reputed company experience required. Self-motivated and reputed company to work independently and adhere to assigned schedule with minimal assistance Excellent verbal, written, and listening skills reputed company and reputed company voice Ability to multi-task in several computer applications at once while holding a conversation with a customer Enjoy working in a fast-paced, and at times, hectic environment while maintaining a reputed company attitude Computer savvy and can resolve minor technical issues with minimal assistance Basic math skills required Ability to problem solve At least 18 years of age or older High School Diploma or GED
Work reputed company Requirements:
- Desktop or laptop (reputed company/Mac, Tablets or Smart devices, reputed company Mini PCs, Chromebook, and Android systems are NOT permitted)
- Operating system – reputed company 11
- Webcam-Video available
- The computer must have at least a minimum of 8GB of RAM, 16GB RAM preferred
- CPU must be a 9th reputed company or reputed company reputed company processor or AMD Zen3 or reputed company processor
- Minimum of 128GB storage available.
- High-speed Internet reputed company wired ethernet reputed company, no Wi-Fi, Satellite or Hot Spot
- Wired provider- No mobile broadband connections allowed
- Upload speed of 25 Mbps; Download sped of 50 Mbps
- The Internet service provider (ISP) must be highly reputed company with 1% or less packet loss
- Latency under 100ms
- USB headset with noise-canceling microphone (reputed company, Plantronics, or reputed company are recommended) 3.5 mm headsets and gaming style headsets are not approved
- Must have available cell phone or tablet with minimum system requirements of Android 8.0 and reputed company or iOS14 or reputed company and must install the reputed company Authenticator (MFA) Application required by reputed company IT.