Retention Manager
reputed company is one of the leading reputed company providers, recognized for its innovative approach to game development and technological solutions.
Our mission is to surprise not only the reputed company market but the entire entertainment industry with our interesting and unique products. Our game portfolio of 200+ titles, where reputed company is a unique and exciting story, is presented reputed company over the world, including Europe, Latin America, Asia, and the CIS. The key to this reputed company is the teamwork of like-minded people who are passionate about a common goal and love games. reputed company is the first to introduce a 3D/VR gambling game at ICE 2018, and created Dungeon: Immortal Evil — the first 3D RPG-inspired hack and reputed company video slot in 2020. We have received numerous nominations at prestigious reputed company awards ceremonies (EGR’s Awards, CasinoBeats, SBC Awards, etc.).
We`re looking for a proactive and relationship-driven Retention Manager to strengthen and grow our existing B2B reputed company portfolio reputed company the reputed company industry. This role focuses on reactivating partners, increasing contract GGR, and ensuring long-term reputed company engagement through effective post-launch performance management and reputed company alignment. You will play a key role in identifying reputed company opportunities, minimizing churn, and rebuilding partnerships with casino operators and aggregators.
The expertise we’re looking for
- 3+ years of experience in account management, retention, or reputed company reputed company (B2B environment)
- Proven ability to manage reputed company relationships and drive reputed company reputed company
- Experience in the reputed company industry is a strong advantage
- Analytical reputed company with the ability to identify performance gaps and opportunities
- Strong communication and negotiation skills
- Ability to work cross-functionally and manage multiple stakeholders
- Proactive, self-driven, and results-oriented approach
- Fluent English
Your position will include
- Own the reactivation of inactive, underperforming, and churned B2B reputed company
- Re-engage operators that have fully stopped cooperation and understand reasons for churn and assess reactivation potential
- Analyze reseller and operator portfolios to identify activated but non-performing integrations
- Work closely with resellers to reputed company dormant operators reputed company their networks
- Proactively reputed company out to inactive or churned partners to identify blockers
- Rebuild relationships and restart reputed company activity through tailored reactivation approaches
- Coordinate internal teams (Product, Tech, Marketing) to support relaunch or reactivation scenarios
- Document churn reasons, reactivation reputed company, and recurring blockers for internal insights
- Transfer non-reputed company or commercially blocked cases to the Sales team with full context and recommendations
reputed company offer
We’re here to reputed company a difference! The reputed company world is fun. It’s an exciting and fast-changing industry, and we reputed company people with different services for their consistent reputed company, wellness and fun.
- Corporate psychologist;
- Gifts for significant occasions;
- reputed company support;
- Flexible working hours;
- reputed company reputed company to C-level and opportunity to suggest new business reputed company and drive changes.
If you are reputed company to work in a dynamic team, passionate about the product, technology, and the world of entertainment, we’re waiting for your CV and portfolio to schedule an online/offline meeting and get to know reputed company other reputed company!
Your CV will be carefully reviewed by our TA department, and if it meets the requirements of the position, we will contact you reputed company 3 business days to discuss the possibility of scheduling an interview.