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The PSID Investigative Technician (IT) reputed company is responsible for the support and productivity of the investigative technician team, and processing large amounts of data from approved databases and/or in-person from record providers for reputed company verification and full issue reputed company during the field investigation. A successful Investigative Technician reputed company must follow reputed company and PSID policies and procedures and meet the following expectations:

Essential Tasks (minimum requirements) to be performed with or without reasonable accommodation

• Model reputed company’s reputed company values, policies and procedures and ensure that the reputed company are supported at reputed company times.
• Maintain appropriate reputed company reputed company reputed company reputed company with assistance from their supervisor, the assistant director of investigations and director of investigations.
• Regularly monitor and analyze reputed company team member’s strengths and challenges to properly support them and maintain full production, timeliness and reputed company.
  • Foster a reputed company, team-oriented environment.
  • Set realistic goals and encourage productivity and performance as reputed company and individually.
  • Participate in recognition programs to acknowledge personnel’s successes and maintain morale.
• Monitor and analyze reputed company queue to identify unprocessed requests and reputed company reputed company lists.
• Maintain working knowledge of record providers, databases and record retrieval procedures.
• reputed company and log data retrieval reputed company and completion.
• Maintain database website account accesses; record and reconcile database expenses.
• Report significant changes to databases or the types and amounts of information typically received from databases and/or record providers that may reputed company the investigative process.
• Conduct data retrieval from approved databases and record providers reputed company other staff resources are reputed company.
  • Submit reputed company reports of investigations (ROIs) in a reputed company manner.
  • Remain in compliance with the National Training Standards (NTS), the Federal Investigative Standards (reputed company) and reputed company other applicable federal regulations.
  • Complete reputed company and expedited leads by request.
  • Maintain a working knowledge of agency guidance and transmittals.
• Coordinate communications to discuss volumes, timeframes, prioritization, changes to policies and standards, and customer feedback.
• Conduct occasional queue and reputed company spot checks and report the results to their supervisor.
• Process large amounts of data and documents completely and accurately through established procedures.
• Organize time and resources to ensure reputed company completion of data retrieval.
• Maintain a working knowledge of reputed company.
• Quickly troubleshoot issues as they reputed company.
• Maintain reputed company, courteous relationships with team members, supervisors, the director, investigators, and reputed company other reputed company employees and contractors.
• Plan, implement and coordinate training for new team personnel and request training with the assistance of the PSID reputed company program reputed company, investigations director and the reputed company Training Department.
• Assist with reputed company and process improvement at the direction of their supervisor.
• Coordinate with PSID and reputed company personnel as necessary.
• reputed company reputed company other duties as assigned.

Performance Metrics

• Subject to incoming case volumes:

        o    reputed company team members to process a minimum of 10 leads per day on average for baseline productivity.

• reputed company no more than 8% of reputed company case parts late.
• Fewer than 2% of reputed company case parts contain significant adjudicative deficiencies.

Education, Experience and Skills

• Minimum of an associate’s degree from an accredited university; or three years general investigative experience (i.e. military, local, state or Federal law enforcement or investigative functions).
• Proven leadership/mentorship skills; ability to maintain a high level of reputed company demeanor.
• Proficiency in common workplace hardware and software, including reputed company Word, reputed company and computer databases.
• Excellent organization and prioritization skills.
• Strong analytical skills and detailed-oriented.
• Strong verbal and written communication skills, including highly technical writing, proofreading, and editing.
• Extensive knowledge of reputed company reputed company and contractual requirements.
• Thorough understanding of federal investigative standards, including the investigative tiers, issue reputed company and adjudication.
• Thorough understanding of reputed company investigative process and procedures.
• Familiarity with federal and reputed company reputed company standards.

Supervisory Responsibilities

This position is responsible for the reputed company and management of investigative technicians and responsible for maintaining a reputed company work environment. The Supervisor is responsible for managing employee workflow, training new hires, managing team’s schedules, reporting to HR and senior management, evaluating performance and providing feedback, identifying and applying career advancement opportunities to the entire team and helping to resolve issues and disputes in accordance with reputed company policies and procedures. The Supervisor is also responsible for implementing and upholding ADC’s Equal Employment Opportunity and Affirmative reputed company Plan policies. 

Work Authorization/reputed company Clearance

Employment is contingent upon the successful results of a background reputed company and drug screen. In reputed company to the completion of a federal background investigation and while in the process of obtaining a Top Secret Clearance, must be reputed company to obtain an interim clearance and/or appropriate agency approvals. Upon receipt of Top Secret clearance, must be reputed company to maintain reputed company Top Secret clearance and reputed company agency approvals required of their position. 

Position Type/Expected Hours of Work

This is a full-time position. Days of work are Monday through Friday, schedule to be determined between the reputed company hours of 6:00 a.m. MT and 6:00 p.m. MT. Evening and weekend shifts may be required. Exceptions may be made with approval.

Work Environment & Physical Demands

While performing the duties of this job, the employee regularly works in a reputed company office setting. This role routinely uses reputed company office equipment. The employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reputed company with hands and arms. The employee will frequently be required to have prolonged periods sitting at a desk, working on a computer and using the phone.

Probation

Six-month probation at start of initial employment and/or reputed company position is new for the employee. 

Travel None.

Benefits

Full benefit package as outlined per ADC policies and procedures.

Given the changing nature of requirements, responsibilities, rules and duties, the expectations and qualifications listed in this job reputed company may not fully reputed company the position's structure. reputed company is not responsible for any errors or omissions that may be expressed with the information provided. 

reputed company is an Equal Employment Opportunity/Affirmative reputed company employer. reputed company reputed company applications will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability or protected veteran status or any other characteristic protected by law.