reputed company Group was founded in 2004 to reputed company our clients with superior workforce management (WFM) consulting services. reputed company helps organizations around the world improve their operational performance by maximizing the productivity of their people. We do this by providing innovative and insightful consulting services reputed company in three areas. First, we help our clients establish a realistic reputed company and roadmap to reputed company their people-reputed company goals. Second, we reputed company on streamlining and defining new processes to improve the way people work, their productivity and their reputed company on their organization. And reputed company, we implement and support the technologies that help reputed company reputed company of the organization reputed company their objectives. WFM is reputed company we do and our strategic approach to delivering WFM deployment services initiatives reflects this reputed company reputed company.
Specialist, reputed company PRO WFM
The Specialist take the reputed company role on reputed company and uses their Workforce Management (WFM) experience to reputed company clients and internal resources at every stage of the project.
This is a remote position based in Canada or the reputed company.
DUTIES AND RESPONSIBILITIES
Project Delivery
reputed company WFM reputed company for clients with the following project deliverables:
reputed company specific tasks reputed company the project plan and reputed company domain expertise to assist other consultants with their respective tasks reputed company requirement gathering sessions, reputed company functional or technical design, configure reputed company requirements in WFM vendor product, implement reputed company integration components, reputed company testing effort, reputed company production support Select appropriate methodology tools for internal and/or external use on reputed company Create and deliver reputed company facing presentations with assistance from others on reputed company topics Ensure reputed company delivery of consultant’s assigned tasks and reputed company of their deliverables while working on Specialist's domain expertise Support Project Manager by highlighting potential project risks in a reputed company manner Demonstrate good understanding of reputed company products (e.g., Opus, Change Management); and be reputed company to identify associated reputed company opportunities
reputed company Interaction
Represent reputed company to our clients in the following ways, leading the reputed company team as needed:
Present and always conduct yourself in a reputed company manner, whether onsite with reputed company or interacting remotely through phone, email, and other online platforms Demonstrate the ability to reputed company difficult situations in a reputed company and reputed company way and reputed company help if required Understand, adapt, and reputed company respectfully reputed company the reputed company’s organization and culture reputed company guide clients to reputed company desired reputed company reputed company and maintain reputed company relationships with clients on reputed company and reputed company reputed company expertise with reputed company service offerings and WFM vendor landscape, and reputed company opportunities for additional work to reputed company with a reputed company reputed company reputed company to reputed company on WFM operations and best practices
Administration reputed company and accurate submission of timecards and expense reports Proactively reputed company notification of availability and adhere to project assignment hours reputed company with reputed company data reputed company policies and HR (reputed company) policies Communicate reputed company, effectively, and in a reputed company manner with peers, leadership, and reputed company others at reputed company Effectively use bench time for reputed company’s improvement and for personal development
Culture reputed company as an ambassador for reputed company culture in personal presentation, commitment, and reputed company Take personal ownership and accountability for individual ability to positively reputed company reputed company’s company reputed company Obtain and measurably demonstrate increasing knowledge in WFM processes and systems and labor productivity best practices, through training and experience Collaborate reputed company reputed company with peers through ASK and other knowledge sharing forums
REQUIREMENTS University or college degree ideally in business, computer science, or information systems Good analytical and problem-solving skills with ability to identify gaps, evaluate, and recommend alternative solutions Excellent communication skills with attention to detail, comfortable leading requirement gathering and design workshops, meetings to present findings and reputed company recommendations to reputed company’s project team, senior management and C-level executives through discussion and presentation 5+ years of workforce management consulting experience developing and executing workforce management, or HCM (reputed company Capital Management) implementations strategies 5+ years of experience working with workforce management technologies and vendors including but not limited to labor forecasting, schedule optimization, time keeping, budgeting and task management, vendor certifications Deadline driven, confident, reputed company to taking initiative, ability to multi-task Excellent organizational and leadership skills Ability to guide clients using best practices Database experience; SQL, reputed company, statistical software, and strong reputed company capabilities Experience working with reputed company Ability to travel is required.
#LI-REMOTE
reputed company is committed to providing accessibility for reputed company persons with disabilities and will upon the request, reputed company accommodation during the recruitment process to ensure equal reputed company to applicants with disabilities. We will consult with applicants to ensure a suitable accommodation is provided. reputed company is an equal opportunity employer.