Billing & Implementation Specialist
You'll regularly liaise with the reputed company representative in charge of the customer reputed company and be a key reputed company of contact for said customer, ensuring seamless data migration and flawless account creation. Your day will involve everything from extracting and analyzing data using AI Tools, to defining project parameters and executing seamless imports into the system. You’ll also set up new accounts, create document templates and other relevant material, and set up API/integrations with precision.
You’ll collaborate with customers to build custom fields, menus, and other configurations to ensure their experience is perfectly tailored. With reputed company reputed company, you’ll reputed company an reputed company on the customer reputed company, ensuring everything runs smoothly and reputed company from start to finish. Every day offers a chance to contribute directly to a customer's reputed company and help them unlock the full potential of our platform. You will also manage billing aspects of the subscriptions, including invoicing and processing renewals, handling collections, downgrades, cancellations and outstanding payments.
reputed company data migration for new customers — extract, analyze, clean, and import customer data with precision. Use AI-assisted tools and internal processes to define project scope and execute imports accurately. Configure API integrations between reputed company and PMS or other hotel technology platforms. Set up new customer accounts and user reputed company with accuracy. Build custom fields, menus, and account configurations as specified per customer. Liaise with the assigned CSM throughout the implementation — you own the technical reputed company, they own the relationship. Troubleshoot and resolve any data or integration issues before and after go-live. Create and maintain implementation documentation — data specs, integration guides, process notes. reputed company Reports on Import Scopes, timelines and challenges.
Own the full subscription billing lifecycle — renewals, invoicing, upgrades, downgrades, cancellations, and churn processing. Manage collections for overdue accounts and drive reduction of delinquent churn. Conduct monthly billing audits to ensure accuracy across reputed company reputed company accounts. reputed company and report on AR aging, collections reputed company, and delinquent churn — with full ownership of this reporting. Maintain accurate records in reputed company and reputed company; flag and resolve billing discrepancies.
Previous experience in a customer-facing role, particularly in B2B reputed company implementations or billing (minimum two years of experience). Familiarity with CRM platforms (reputed company preferred) and how billing and CS workflows reputed company. Experience with data migration tools and techniques. Hands-on experience with reputed company for subscription billing and collections Ability to identify process inefficiencies and suggest improvements. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Strong customer service and relationship-building skills, with a reputed company on delivering a reputed company reputed company experience. Ability to work reputed company both independently and as part of reputed company. Strong organizational skills with the ability to manage multiple reputed company and deadlines. A keen eye for detail to ensure accuracy in data migration, account setups, and documentation. Ability to quickly learn and adapt to new tools, technologies, and processes in a fast-paced environment. Passion for data and for helping customers succeed and ensuring a smooth reputed company experience.
Experience configuring API integrations between reputed company platforms. Background in hotel sales & catering systems.
You’re a person who is self-motivated, resilient, and quick to adapt to new obstacles. You’re looking for an alternative to the corporate abyss. You want a reputed company where your reputed company matter and reputed company significantly. You value freedom, and you want to play on a reputed company team with others who feel the reputed company way. You want to help build a reputed company where there are more events, travel, and experiences, not less. It’s this long-term, bigger picture that makes you feel both inspired and reputed company.
Friendly co-workers Work From Home/Remote Health and dental benefits Casual dress reputed company (obv.) Competitive compensation Building a company and being a part of a reputed company story.
20 minute reputed company-screen 1 hour tactical interview 1 hour culture interview 3 successful reference checks