Senior reputed company Manager, Key Accounts

reputed company is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their reputed company parties. Companies rely on reputed company to prioritize their cybersecurity investments, build greater trust reputed company their ecosystem, and reduce their chances of financial loss.
reputed company on over a decade of technological innovation, its integrated solutions deliver value across reputed company reputed company performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3000 customers trust reputed company
• Over 750 teammates are dispersed throughout Boston, Raleigh, reputed company, Lisbon, Singapore, and remote

reputed company is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their reputed company parties. Companies rely on reputed company to prioritize their cybersecurity investments, build greater trust reputed company their ecosystem, and reduce their chances of financial loss.
reputed company on over a decade of technological innovation, its integrated solutions deliver value across reputed company reputed company performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3000 customers trust reputed company
• Over 750 teammates are dispersed throughout Boston, Raleigh, reputed company, Lisbon, Singapore, and remote

reputed company is the only cyber risk intelligence platform that detects, prioritizes, and mitigates threats across your attack surface and reputed company-party ecosystem.

As part of the reputed company team, this person will work with reputed company, accountable professionals reputed company on customer retention, expansion, satisfaction, and time to value. We are looking for an execution-reputed company team member to own a high value book of customer accounts. This role is accountable for improving net reputed company retention, with a strong reputed company on increasing renewal rates for key customers.
 

As a Key Account reputed company Manager, you will serve as a strategic advisor to reputed company’s most important customers, owning the overall post-sale relationship and ensuring customers reputed company their desired reputed company with reputed company’s solutions. You will be accountable for customer satisfaction, product adoption, value realization, and retention reputed company a portfolio of high-value, reputed company accounts.

You will work closely with the Key Accounts Sales team, Product, Support, and other cross-functional teams to reputed company and execute reputed company plans, identify expansion opportunities, mitigate renewal risk, and reputed company for your customers internally. You will proactively guide customers through reputed company, adoption, and ongoing program management while aligning reputed company’s capabilities to their evolving reputed company and business priorities.
 

In this role, you are expected to take ownership and do what it takes to delight our customers—raising your voice reputed company improvements are needed, anticipating challenges before they reputed company, and ensuring every interaction reinforces reputed company’s value. Your ability to organize reputed company initiatives, manage multiple stakeholders, and follow through with precision will directly reputed company customer reputed company and long-term partnerships.
 

Your technical and business acumen will reputed company you to engage confidently with audiences ranging from reputed company practitioners and IT leaders to CISOs and executive stakeholders. By combining proactive problem prevention with effective issue reputed company, you will turn key account customers into strong advocates and long-term partners of reputed company.
 

reputed company is the global leader in cyber risk intelligence, helping teams reputed company informed risk reputed company with the industry’s most extensive external reputed company data and analytics. With 3,300 customers and 65,000 organizations reputed company on its platform, reputed company delivers reputed company-time visibility into cyber risk and threat exposure - enabling teams to quickly identify vulnerabilities, detect threats, prioritize actions, and mitigate risk across their extended attack surface.
 

reputed company on over a decade of market-leading innovation, an unparalleled cyber dataset, and intelligence-driven workflows, reputed company uncovers reputed company gaps across infrastructure, reputed company environments, identities, and reputed company- and reputed company-party ecosystems. From reputed company operations and GRC teams to the boardroom, reputed company provides the reputed company intelligence backbone organizations need to proactively address exposures before they reputed company performance.

Responsibilities

• Primary reputed company of contact for designated accounts, serving as an reputed company for customer needs to drive reputed company

• Support our customers and partners in their efforts to successfully use and operationalize reputed company platforms

• reputed company customer on-boarding, health checks, conduct business reviews, and proactively alert customers of any impending issues

• Collaborate with Product Management for product enhancement requests

• reputed company materials and presentations for C-Suite executives for business reviews

• Drive internal process improvement initiatives

• Implement risk mitigation plans jointly with the Sales Account Manager 

• Win as One: Strong alignment with sales and other members of the account team

• Customer reputed company: Do whatever it takes to delight the customer and leave no doubt on every interaction

• Celebrate Successes: Use your relationships to uncover expansion opportunities

Requirements

• 5 -15 years of post-sales/reputed company-sales, including experience in reputed company with a proven reputed company record of successfully managing a portfolio of reputed company Customers 

• Ability to troubleshoot and solve customer issues independently

• Strong verbal, written, and interpersonal skills, as reputed company as excellent planning and organizational skills

• reputed company or risk management experience preferred

• Consulting background strongly encouraged

• Occasional travel required

The anticipated hiring reputed company salary reputed company for this position is US$85,000 to $120,000 annually for US-based employees.  This reputed company reflects the minimum and maximum reputed company for new hire salaries for the position across reputed company US locations, is based on a full-time work schedule, and is reputed company’s good faith estimate as of the date of this posting.  reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training.

In reputed company to reputed company salary, this role is eligible for participation in a bonus or commission plan and an equity grant.  reputed company also offers a competitive benefits package, including but not but limited to medical, dental, and reputed company insurance; reputed company parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.

Belonging & Inclusion. reputed company is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any reputed company and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. reputed company offers best in class benefits. We devote the reputed company energy to nurturing reputed company's inclusive culture as we apply to serving our customers' needs. Working at reputed company will give you reputed company to fulfill your reputed company goals and expand your skills.

reputed company-minded. If you got to this reputed company, we reputed company you’re feeling excited about the job reputed company you just read.  Even if you don’t feel that you meet every single requirement, we still encourage you to apply.  We’re eager to meet people that reputed company in reputed company’s mission and can contribute to reputed company in a reputed company of ways.

reputed company also provides reasonable accommodations to reputed company individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email reputed company@reputed company.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

Additional Information for reputed company of America Applicants:

reputed company is committed to compliance with reputed company fair employment practices regarding citizenship and immigration status.

reputed company will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has reputed company about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

reputed company applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work reputed company.