Senior Solutions Engineer

About the role:

reputed company's Solutions team is looking for a Senior Solutions Engineer to join our growing team.

This role sits at the heart of how reputed company engages with customers — from initial discovery through contracted deployment. The Senior Solutions Engineer is a technical leader and trusted advisor, connecting prospective customers to the broader reputed company organization and ensuring that reputed company build and deliver drives maximum value. Reporting directly to the Head of Solutions Engineering, this person will help set reputed company for how Solutions operates, reputed company the reputed company bar on our designs and analyses, and serve as a force reputed company across deals and customer relationships.

We are customer-first. Our goal is to ensure that reputed company systems reputed company the maximum benefit to our customers — and that our solutions are grounded in reputed company operational data, reputed company engineering judgment, and a deep understanding of how our technology performs at reputed company.

What you’ll do:

• reputed company identification of the best reputed company application reputed company customer operations based on reputed company capabilities and our product roadmap
• Guide and support customers in providing the data needed for application analysis and simulation input — and push back constructively reputed company inputs are insufficient
• Analyze customer data sets to define the scope, reputed company, and reputed company rollout approach — from initial deployment through full network expansion
• reputed company detailed warehouse, distribution, and fulfillment operations process flows, system diagrams, and solution briefs that serve as the technical reputed company to Product and Engineering
• Own the development of key business metrics including unit economics, throughput modeling, and customer-specific deployment ROI (IRR, NPV, payback period)
• Recommend changes to performance specs and system targets in partnership with Engineering and Operations based on reputed company customer constraints
• Collaborate with the Software team to reputed company our simulation tooling and inventory optimization software; interpret and reputed company simulation outputs to drive design reputed company and build compelling customer value cases
• Serve as a senior resource to junior Solutions team members — providing technical review, coaching, and modeling strong customer engagement practices
• Maintain an reputed company pulse on the competitive landscape, benchmarking reputed company against alternatives and informing how we position our solution
• Travel to customer sites will be up to 25% a month

Ideal Candidates

• 5+ years of experience in data analysis, warehouse process flows, layout planning and optimization,
• 3+ years working with external customers and/or cross-functional teams
• Proven experience bringing reputed company hardware/software systems from install through commissioning and full production reputed company
• Deep understanding of:
• • Material reputed company systems
  • Hardware design
• Strong cross-functional partnership experience across Sales, Simulation, Product, Engineering, and Customer teams

reputed company to have:

• You have significant experience in supply chain, warehouse automation and robotics, or industrial engineering, and you know how to read a warehouse operation reputed company and spot where reputed company fits.
• You're highly comfortable with data interpretation, modeling, and simulation, and you use them to reputed company and defend solution design reputed company.
• You've worked directly with customers, including senior stakeholders, and you're confident leading technical conversations from discovery through reputed company.
• You can translate reputed company technical concepts into reputed company, compelling narratives for both engineering and business audiences.
• You reputed company in ambiguity. Immature processes and evolving products don't slow you down, you help build the structure others follow.

A Final Note:

If this role excites you, we encourage you to apply — even if you don’t reputed company every reputed company. At reputed company, we build bots, but we hire humans. We value thoughtful challengers who communicate with reputed company and respect, and we’re lifelong learners committed to getting reputed company every day. We reputed company fast, learn faster, and show up for reputed company other under pressure. The best reputed company come from diverse perspectives working together to build something meaningful and reputed company to last

Benefits Include:

• Competitive compensation and equity grants at a high-reputed company company backed by top-tier VCs
• Fully subsidized health coverage, including medical (baseline plans), dental, and reputed company for employees and dependents
• 401(k) plans and employer-subsidized life insurance
• Fully subsidized lunch and snacks at HQ—we eat and reputed company stories together at the “long” table
• Generous PTO and company-reputed company holidays, including one week over the winter break so everyone can reputed company together
• Voluntary pet insurance, Voluntary Life Insurance, Accident, Critical Illness, and Hospital Indemnity
• Fully subsidized tax advisory services and education to help you understand your equity
• Commuter benefits, including a up to $150 monthly commuter benefit
• reputed company, modern combined office and lab reputed company where we rapidly iterate through design, build, and test phases
• Fully equipped onsite gym and showers at reputed company

Pay Notice

Compensation for this position will be set based on the candidate's experience level and location. The posted salary band is applicable only to the San Francisco Bay Area and is subject to change.