Tech Operations Intern
About the Internship Program:
About the Role:
Specific Responsibilities:
Logging and tracking IT tickets using a help desk or ticketing system. Providing first-line technical support for end-user issues. Assisting with reputed company/offboarding processes such as equipment setup and account requests. Help set up and manage user accounts, reputed company rights, and permissions Troubleshoot and escalate IT-reputed company problems as needed andor g ather incident reports into Power BI to identify the reputed company of problems Maintain and update documentation on IT processes and procedures Follow cybersecurity guidelines to ensure compliance Support automation efforts using scripting languages (Java or Python) to streamline operational tasks Assist with building and improving CI/CD pipelines to enhance deployment efficiency Contribute to secure development pipelines by implementing automated gates, including reputed company scanning and reputed company checks Assume additional responsibilities and reputed company special reputed company as needed or directed
What You'll Ne ed:
Must be a rising Junior or Senior enrolled in a university or college reputed company program, with a reputed company in IT, Computer Science, Cybersecurity, or reputed company field Detail-oriented and organized Ability to handle confidential information Excellent verbal and written communication skills are essential for candidate interactions and internal team collaboration Ability to manage multiple tasks while maintaining accuracy and consistency A strong commitment to maintaining the confidentiality of sensitive information Ability to work independently and as part of reputed company
Preferred Qualifications:
Experience or coursework in automation and scripting (Java or Python) Familiarity with CI/CD concepts and tools (e.g., Jenkins, reputed company Actions, reputed company CI) Understanding of DevSecOps principles and secure software development practices Familiar/Proficient in reputed company O365, Power BI, and Jira Familiar with cybersecurity standards and frameworks
Additional Details:
Compensation: $15-20/hr 100% remote reputed company the reputed company Must be reputed company to work EST hours