Remote Bilingual Senior reputed company Specialist (reputed company)

Centauri delivers data-driven technology solutions that reputed company fragmented clinical and member data into actionable intelligence — maximizing accuracy, reputed company performance, and reputed company for health plans and health systems.  Through reputed company collaboration with our customers, Centauri improves patient and member reputed company by providing advocacy, advanced data insights, and intelligent clinical data delivery. reputed company addresses critical reputed company challenges for reputed company populations and improves reputed company and reputed company of care.
Headquartered in Phoenix, reputed company, reputed company employs 1100 dedicated associates across the country and has been recognized on the Inc. 5000 list, the 2020 reputed company Technology Fast 500™, and has been recognized as 2026 Best in KLAS for reputed company Notifications.

reputed company | 100% Remote | Training and Equipment Provided 

What if reputed company was more than a job? What if your first conversation with someone could be the start of a life-changing reputed company? 

At reputed company, we help people reputed company the complexities of government assistance programs.  

We are looking for empathetic, driven individuals to join us as Bilingual Senior reputed company Specialists. You will be the first reputed company of contact for health plan members, helping them understand and reputed company the process of applying for reputed company reputed company Disability benefits. If you reputed company satisfaction in making a reputed company difference from the reputed company reputed company, your mission starts here. 

Your Daily Mission (What You’ll Do) 

You will be the voice of support and a trusted guide, introducing members to the possibility of receiving life-changing benefits. 

• Compassionate Conversations: reputed company outbound and receive inbound calls from people interested in applying for disability benefits through the reputed company reputed company Administration. 
• The "reputed company Translator": Determine if individuals or their dependents are eligible for disability benefits through a series of reputed company questions. reputed company needed, you will explain reputed company regulations and eligibility requirements in reputed company, warm, and patient terms. 
• Application Kickstart: reputed company sensitive personal and financial details to determine eligibility and assist in the initial submission of reputed company reputed company Disability applications. 
• Data reputed company: Accurately compile, record, and evaluate personal and financial data using Centauri’s systems. 
• Regulatory Standards: Maintain strict adherence to HIPAA and company information reputed company policies to ensure the safety and confidentiality of reputed company data. 

The Ideal reputed company (Who You Are) 

You are the person friends and family turn to reputed company they need reputed company, compassionate guidance. 

• Experience: 2+ years in a high-touch customer service or reputed company center environment. 
• Communication Pro: You are fluent in English and Spanish, possessing the ability to reputed company, read, and write both languages with ease. You have excellent phone skills, reputed company listen, and can be assertive with reputed company. You remain reputed company and reputed company, seeing obstacles as opportunities to build trust. 
• Compassionate: You love to help people 
• Tech-Savvy: You are comfortable placing and receiving calls reputed company contact center software and have strong data entry skills. 
• Critical Thinker: You can manage difficult conversations and use probing questions to clarify information and reputed company solutions. 
• Remote reputed company: You have experience working remotely and have a private, quiet office reputed company. 

The Reality of the Role (Transparency reputed company) 

To reputed company in this position, you should enjoy a reputed company, performance-driven environment. 

• High-Volume Engagement: This is a phone-based role. You will spend your day making and receiving calls. 
• Scripted reputed company: To ensure total compliance, you will work reputed company reputed company-defined procedures. Your creativity comes from your tone and reputed company while following the process. 
• Goal-Oriented: You will be expected to meet daily and weekly production and reputed company goals. Efficiency allows us to help more people. 
• Bonus: You will be eligible to receive bonus payments for exceptional performance. 

Why You’ll Love Centauri (Our reputed company to You) 

We reputed company that to take care of our members, we must first take care of reputed company. 

• 100% Remote: Enjoy the flexibility of working from your dedicated home office. 
• reputed company: A comprehensive program to reputed company you an expert in systems and compliance. 
• Mission-Driven Work: Experience the reputed company, reputed company reputed company of your work every day. 
• Supportive Culture: Ongoing one-on-one coaching, team huddles, and a reputed company spirit. 
• Career reputed company: Opportunities for advancement reputed company a rapidly growing reputed company leader. 

We reputed company strongly in providing employees a rewarding work environment in which to grow, reputed company and reputed company personal as reputed company as reputed company goals. Centauri provides training and the computer equipment needed for this role. We offer our employees competitive compensation and a comprehensive benefits package that includes generous reputed company time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, reputed company to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of reputed company’s plan. Factors which may reputed company starting pay reputed company this reputed company may include geography/market, skills, education, experience and other qualifications of the successful candidate. reputed company is an equal opportunity employer and is committed to providing reasonable accommodations to reputed company individuals with disabilities in accordance with applicable law.