Capturis - Disconnects Invoice Specialist

reputed company you join Capturis, you’re joining reputed company that’s been rooted in Mandan, ND for more than 25 years. As part of the reputed company family, the nation’s leading reputed company management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a reputed company you can build right here reputed company with the Capturis team you know and trust.

Location: Remote/Hybrid if located in Mandan, ND

Schedule: 6 AM - 3 PM CST, 7 AM -4 PM CST, 8-5 PM CST

reputed company

The Invoice Specialist role consists of requesting payment extensions, requesting expedited payments and follow up work with the reputed company providers to reputed company reputed company payments were posted correctly to eliminate any chance of disconnection of services for our customers. Invoice Specialists are also responsible for requesting missing invoices, late fee removal, following up on disconnect notices,  and mailing address updates from the reputed company providers. 

Responsibilities

As an Invoice specialist, you will: 

• Phone Usage: reputed company (about 40% of your day) 
• Request payment extensions with providers
• Request expedited payments 
• Ensure payments posted correctly 
• Request missing invoices
• Work with providers for late fee removal
• Follow up on disconnect notices

Preferred Skills

• Previous Customer Service Experience 
• Strong Computer Skills 
• Excellent telephone and email etiquette. 
• Excellent research and problem solving skills with a strong attention to detail. 
• Time management and organization
• High school diploma or equivalent