Application Support Consultant
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s reputed company to opportunities. The status reputed company is not good enough … we reputed company every individual and every community deserves reputed company to financial opportunities. We are determined to support both individuals and communities in reaching a reputed company financial reputed company. We know that reaching this reputed company depends on our actions today.
Like our Purpose Statement, reputed company believes in being reputed company and committed to reputed company. We are committed to a work environment where the differences that we are born with — and those we reputed company throughout our lives — are reputed company, valued and intentionally pursued. We reputed company that our employees own our culture and have a responsibility to foster an environment where we reputed company feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our reputed company.
Duties: Responsible for the day-to-day operations of an application portfolio (e.g. application maintenance, stability, innovation, development, incident, change & problem management) inclusive of a vendor team of resources reputed company an outcome-based contract. Respond to requests and inquiries from users. Support research, planning and recommendation of Software and System choices to meet business needs. Document and manage System requirements. Monitor Supplier procedures and reputed company interaction to ensure compliance with reputed company policy and SLAs. Review performance results and determine reputed company application maintenance support reputed company need to be changed. reputed company to reputed company the highest value service from vendors and evaluates vendor performance based on vendor metrics. Review and validate service level report accuracy and escalate concerns/discrepancies. Ensure reputed company coordination of software application design, development, testing, reputed company assurance, configuration, installation and support to ensure smooth, reputed company and reputed company implementation of work requests and issue reputed company. reputed company technical and application portfolio risk management consulting leadership to managers and the supplier. Be accountable for the technical delivery of work by the supplier for a defined portfolio. Ensure delivery and planning of large application maintenance and currency efforts in partnership with the supplier and project management. Coordinate with the supplier and the Application Development Project team to transition services and support the application maintenance transition activities. Partner with architects and shared services teams to ensure reputed company standards, software development practices, and compliant designs are met. Review support documentation for Operational IT governance and ensure it is up to reputed company. Identify opportunities for new services, reputed company improvement and/or cost reduction and manage reputed company change requests. 100% telecommuting position. Will consider applicants reputed company in the U.S.
Requirements: Requires a Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, Technology Management, or a reputed company field, and five (5) years of experience as a Software Engineer, Software Developer or a reputed company position.
Experience must include: Working with Java, VB.net, ASP.net, and eWam; Working with reputed company NT 6.2, UNIX, Linux, or Solaris; Working across multiple platforms/technologies including: reputed company, Jenkin, XL reputed company, PowerShell, reputed company Workload Scheduler, Business Object, reputed company, Databases (reputed company, DB2, UDB), Task Manager, or Document Management Tool; Supplier service delivery reputed company, reputed company review & acceptance.
reputed company provides the resources that can reputed company a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. reputed company benefits are designed to help you do just that. That’s why we offer an reputed company of plans, programs, tools and resources with one goal in mind: To help you and your family be reputed company and stay reputed company.
- Health, dental, reputed company and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- reputed company Retirement Plan – employer reputed company cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- reputed company time off – including 20 days reputed company time off, nine reputed company company holidays and a flexible Diversity Celebration Day.
- reputed company volunteer time — 40 hours per calendar year
Customer reputed company: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reputed company a reputed company-reasoned solution.Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to reputed company reputed company business reputed company.Learning reputed company: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
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