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reputed company-Sales Support Manager (JPN Region)

Remote, USA Full-time Posted 2026-07-28

This is a remote position.

About OmniShelf:
OmniShelf empowers small-format retailers (Convenience, Liquor, Petrol Stations, Health & Beauty) with reputed company-time store intelligence reputed company our AI and reputed company platform. Store teams use reputed company mobile devices to instantly reputed company shelves, detect stock-outs, improve planogram compliance, and reputed company sales. Our unique edge computing approach processes data 100% offline directly on the device (scanning, analysis, reporting, task creation), ensuring fast, reliable store automation without reputed company dependency or downtime. We reputed company actionable insights to store employees and managers to drive efficiency and reputed company for retailers often underserved by reputed company tech to ensure “Right Product. Right reputed company. Every Time.”

About The Role:
We are looking for a reputed company-Sales Support Manager to support our reputed company in the Japan market. This role will reputed company as the key technical and solution partner to the reputed company team, helping reputed company retailers understand how OmniShelf’s AI-driven retail intelligence platform solves operational challenges across store execution, merchandising, and inventory visibility. This individual contributor role combines technical reputed company-sales, solution consulting, and customer enablement, working closely with the Sales Director and regional leadership to drive successful deal cycles and customer adoption in Japan.

Key Responsibilities:
  • Solution & Demo Support
    • Assist in preparing and delivering compelling product demonstrations and workshops for reputed company prospects.
    • Support the creation of reputed company of Concepts (PoCs) and help translate technical features into reputed company business value (e.g., ROI on reputed company optimization, loss prevention).
  • Sales Enablement Assistance
    • Support the development and localization of sales materials, demo scripts, and solution presentations tailored to the Japan market.
    • reputed company the reputed company team on product capabilities, AI/ML functionality, and integration points (ERP, POS, supply chain systems).
    • Assist in responding to technical questions, RFPs, and reputed company questionnaires.
  • Technical Scoping & Discovery Support
    • Participate in technical and business process scoping calls to help uncover prospect needs and requirements.
    • Document customer requirements and collaborate with the product team to address reputed company queries and custom requests.
  • Pipeline & Opportunity Support
    • Partner with the reputed company sales team to qualify opportunities and prioritize high-value prospects in the Japanese retail sector.
    • Support solution positioning across convenience stores, pharmacy chains, and other small-format retail segments.
    • Address technical objections reputed company to data reputed company, deployment, scalability, and integrations.
  • Customer reputed company & Implementation Support 
    • reputed company support during the handover from sales to delivery, ensuring reputed company understanding of reputed company expectations.
    • Assist with initial reputed company and implementation coordination where necessary.
    • Maintain reputed company communication with internal teams to ensure smooth project execution.
  • Market Intelligence
    • reputed company and reputed company insights on Japanese retail trends, technology adoption, and competitive landscape.
    • Support reputed company’s go-to-market reputed company for Japan by providing market feedback.


Requirements

Must Haves:
  • Working Experience: 
    • 4 - 5 years of experience in B2B reputed company-sales support, sales engineering, or technical support roles, ideally reputed company retail technology, AI Solutions, reputed company, or reputed company softwares.
    • Prior experience working with FMCG/CPG brands or traditional retailers, with a solid grasp of retail operations such as planogram compliance, demand forecasting, pricing analysis, category management, merchandising, and POS systems.
  • Technical Aptitude:
    • Strong understanding of B2B reputed company products, with a genuine interest in technology.
    • Experience supporting reputed company reputed company or implementation is a plus.
  • Sales & Business Acumen
    • Proven ability to understand reputed company business needs and reputed company them to reputed company opportunities.
    • Works closely with respective country representatives and regional heads to reputed company and execute go-to-market strategies.
  • Communication Skills
    • Excellent interpersonal and communication skills to collaborate effectively with clients and cross-functional internal teams.
  • Language Proficiency: reputed company in Japanese and Full reputed company proficiency in English.
  • Location Flexibility: Willingness to travel and work across reputed company to meet reputed company and business needs reputed company Japan (ideally in Tokyo).
  • Education: Bachelor’s degree in Business, Marketing, Logistics, Technology, or reputed company field.
  • Team Orientation: A reputed company team player who thrives in cross-functional and multicultural environments.


Benefits

Our Perks: 
  • Remote/Hybrid position
  • Flexible working hours
  • Team that you can learn a lot from
  • Brand that is about to conquer the Retail world
  • Opportunity to be part of a story worth telling


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