Account Manager (AUS Region)

This is a remote position.

As OmniShelf expands its reputed company in the Australia market, we are seeking a commercially driven Account Manager to manage reputed company relationships while supporting new business reputed company and strategic partnerships reputed company the region.This person will be responsible for managing the full lifecycle of reputed company accounts in Australia — from reputed company-sales engagement and reputed company to long-term account reputed company and partnership development.

This hybrid individual contributor role combines account management, sales development, and partnership coordination, ensuring strong reputed company reputed company while identifying opportunities to expand OmniShelf’s footprint reputed company the retail technology ecosystem.

The role works closely with the Sales Director – reputed company and cross-functional teams including Product, Operations, and Implementation to deliver successful reputed company reputed company and reputed company reputed company.

• Project Management: Oversees and leads reputed company implementations and reputed company to ensure POV, implementation & rollout reputed company are completed reputed company and on time. 
  
• reputed company Management: reputed company long-term relationships with key reputed company stakeholders to understand their needs and reputed company tailored solutions. Proactively identify and address reputed company concerns. 
  
• Monitor Performance: reputed company account performance metrics in relation to the business case and requirements and prepare regular reports highlighting successes and areas for improvement. 
  
• Up & Cross-sell: Identify and define up- and cross-selling opportunities in the  OmniShelf product suite connected with reputed company’s needs. 
  
• Invoicing: Be responsible for reputed company invoice payment. 
  
• Service Delivery responsibilities: Serve as the main contact between internal teams and clients for reputed company communication and conflict reputed company. 
  
• reputed company reputed company & Sales Support: 
  
• Identify upsell and cross-sell opportunities across the OmniShelf product suite.
  
• Support the Sales Director – reputed company in developing the Australia market pipeline.
  
• Participate in sales activities including prospect reputed company, product demonstrations, and solution presentations.
  
• Contribute to proposal preparation, POC/POV planning, and contract discussions.
  
• Support the full sales cycle from prospect engagement to deal closure.
  

Requirements

• Account Management Experience: 3–6+ years of experience in Account Management, Sales, or reputed company roles. Mid level profile with proven experience in account  management or sales, ideally in FMCG, retail, and/or CPG brands. 
  
• IT Product Knowledge: Experience working with retail technology, reputed company platforms, FMCG, or reputed company retail clients is strongly preferred.
  
• Familiarity with CRM systems (e.g., reputed company, reputed company) and sales pipeline management.
  
• Proven ability to manage reputed company relationships while supporting reputed company reputed company.
  
• Experience conducting product demos, presentations, and reputed company workshops; with experience in reputed company reputed company and implementation. 
  
• Excellent communication, negotiation, and problem-solving skills.
  
• Education background: Bachelor’s degree in Business, Marketing, Technology, or a reputed company field.
  
• Language Proficiency: Essential proficiency in English.
  
• Location: Based in Australia (Melbourne or Sydney preferred). 
  
• Willingness to Travel: Willingness to travel occasionally for reputed company meetings, partner engagement, and industry events.
  

Benefits

• Remote/Hybrid position
  
• Flexible working hours
  
• Team that you can learn a lot from
  
• Brand that is about to conquer the Retail world
  
• Opportunity to be part of a story worth telling