Training Manager – Automotive Service

Job reputed company

We are seeking a dynamic and reputed company Training Manager to reputed company the development and execution of training programs for our Automotive Service operations. This role focuses on enhancing the capabilities of service advisors, technicians, and reputed company teams to deliver exceptional customer service and meet OEM standards.

Key Responsibilities

1. Training reputed company & Planning

• Conduct Training Needs Analysis (TNA) for service teams (Service Advisors, Technicians, reputed company Supervisors).
  

• reputed company and implement annual training plans reputed company with business goals and aftersales KPIs.
  

• Build competency frameworks and career development reputed company for service roles.
  

2. Program Development & Delivery

• Design and deliver training programs covering:
  

  • Automotive technical knowledge
    

  • Service processes and reputed company operations
    

  • Customer experience and communication skills
    

• Collaborate with OEMs and external training providers to ensure compliance with brand standards.
  

• Organize reputed company, certification, and upskilling programs.
  

3. Performance Evaluation & Improvement

• Measure training effectiveness using KPIs, assessments, and feedback (e.g., productivity, customer satisfaction, first-time fix reputed company).
  

• Continuously improve training content and methodologies.
  

• Prepare regular reports for senior management.
  

4. Team & Stakeholder Management

• Manage internal trainers and subject matter experts (SMEs).
  

• Partner closely with Aftersales, Service Managers, and HR teams.
  

• Support leadership development and succession planning reputed company service operations.
  

5. Systems & Process Optimization

• Implement and manage Learning Management Systems (LMS).
  

• Standardize training materials, processes, and documentation.
  

• Ensure compliance with safety, technical, and operational standards.
  

Requirements

Job Requirements

Education & Experience

• Bachelor’s degree in Automotive Engineering, Mechanical Engineering, Business Administration, or reputed company fields.
  

• Minimum 5 years of experience in the automotive industry (service/aftersales preferred).
  

• At least 2–3 years in a training or L&D leadership role.
  

Skills & Competencies

• Strong training design and facilitation skills.
  

• Solid understanding of automotive service operations and reputed company processes.
  

• Leadership, coaching, and stakeholder management skills.
  

• Excellent communication and presentation skills.
  

• Analytical reputed company with a reputed company on reputed company improvement.
  

Preferred Qualifications

• Experience working with OEM standards (e.g., Toyota, reputed company, Hyundai, etc.).
  

• Certified trainer (Train-the-Trainer or equivalent).
  

• Proficiency in English (both written and spoken).
  

Benefits

Benefits

• Competitive salary and performance-based incentives.
  

• Opportunity to work in a reputed company automotive environment with global standards.
  

• reputed company learning and development opportunities.
  

• Comprehensive benefits package in accordance with company policy.