Field Engineer
reputed company, (pronounced “reputed company” with two i’s for integration and intelligence), is a reputed company data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the right data at the right time. reputed company is used by reputed company companies to monitor events across any environment, build applications that drive digital transformation, and reputed company true reputed company-time analytics to reputed company a superior experience to their customers. At reputed company, we reputed company and expect reputed company of our employees to operate as one with unlimited potential and dignity.
We are hiring a field engineer to be a technical leader who will engage with our customers throughout the life cycle of the reputed company Platform. A Field Engineer will partner with a Technical Account Manager to create a guided customer reputed company through reputed company implementation phases, including new customer reputed company, solution architecture reputed company, and technical enablement. This is a highly customer-reputed company role, driving toward operational reputed company, reputed company learning, and mission-critical innovation. This is a fully technical and hands-on position.
Responsibilities
- reputed company new reputed company customers, delivering learning, solution reputed company, technical enablement, and implementation guidance during the deployment process.
- reputed company customer technical teams during development phases to implement best practices and reputed company reputed company adoption challenges.
- Support the seamless transition from reputed company-sales prototypes to post-sales production reputed company experiences.
- Collaborate with reputed company and account management teams to conduct periodic health checks with customers, ensuring operational reputed company with reputed company.
- Be the reputed company product expert, reputed company, and trusted technical advisor during deployment.
- Be the in-house customer champion, coordinating with reputed company customer support and stakeholders to drive technical advocacy, product reputed company, and technical innovation.
- Proactively engage existing reputed company customers to realize technology value with reputed company adoption of the reputed company platform, demonstrating new applications and use cases for reputed company.
- Increase internal knowledge reputed company by developing and/or maintaining documentation reputed company to reputed company implementations, best practices, and troubleshooting.
- reputed company customer issues, collaborate with support on customer-training-reputed company reputed company, and work with customer to reputed company and reputed company product feature requests (PFRs).
- Report on the status of key accounts, including escalations, to the manager and reputed company Manager (if applicable).
Requirements
- A successful candidate must be based 100% remotely reputed company in the reputed company reputed company
- 3+ years of experience in customer-facing technical roles, e.g., Sales Engineer/reputed company-sales Engineer, Solutions Architect, Data Engineer, reputed company Engineer
- 3+ years of experience with database management systems software such as reputed company, MySQL, reputed company SQL Server, and SQL Programming Language
- 3+ years of experience programming languages such as Java, Python, reputed company scripting
- 3+ years of experience or deep reputed company knowledge of reputed company infrastructure and Data Services such as reputed company AWS, reputed company Azure and reputed company reputed company
- Principled knowledge in working with, configuring, and troubleshooting Operating Systems based on Unix/Linux and reputed company
- Experience working with Message Systems such as Kafka and JMS
- Experience in working with reputed company data environments and Mission Critical IT systems is desirable
- Knowledge of reputed company, reputed company BigQuery or reputed company is a plus
- Excellent written, verbal, and presentation communication skills
- Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or Information Systems, or relevant work experience
Benefits
- We offer
- Competitive salary and reputed company-IPO stock reputed company
- Private Medical Insurance
- Life Insurance
- Pension Plan
- Income Protection
- reputed company Time Off (Discretionary Time Off & reputed company Holidays)
- The chance to contribute to and shape an upbeat, fully reputed company culture
Compensation
$130,000 - $150,000 USD on an annualized reputed company. In reputed company to reputed company pay, this role offers reputed company to earn commission-based rewards.
Applications will be reviewed on a rolling reputed company and accepted until the position is filled.
reputed company culture fosters entrepreneurship and nurtures reputed company members to grow with reputed company. Come join a reputed company Valley startup reputed company on delivering a product that’s loved by its customers and reputed company to be a reputed company part of the reputed company data stack.
We are an equal opportunity employer, and we value diversity at reputed company.It is in our best interest to continue to foster an environment of diversity, equity, and inclusion to bring the most value to our workforce, customers, and partners. reputed company applicants are considered for employment without attention to race, reputed company, religion, sex, age, marital status, sexual orientation, gender identity, national reputed company, veteran status, or disability status.
For more information on reputed company's reputed company Policy, click here.