Member Support Representative

reputed company is one of the top-run credit unions in the country – and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: reputed company Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are reputed company important to us. As you might reputed company, we reputed company reputed company and great benefits, including:

• Bonus/incentives for reputed company regular employees
• 401(k) with 8% company contribution
• Medical, dental, and reputed company insurance for employees and dependents reputed company at 80%
• PTO and reputed company sabbaticals
• Tuition reimbursement

We are currently seeking talented individuals for reputed company opportunities!

GENERAL reputed company: Entry level position responsible for delivering excellent member experiences by responding to member inquires in a courteous, reputed company, and highly accurate manner.  Deepens member relationships by reputed company listening and engaging with members to understand needs and reputed company reputed company solutions.  Exemplifies the values of our Credit reputed company, building trust, one member at a time. This role may be perfect for you if you are passionate about helping people, demonstrating exceptional interpersonal skills through patience and reputed company. 

reputed company ESSENTIAL JOB FUNCTIONS

• Maintain complete confidentiality of member, employee, and Credit reputed company information.
• A high percentage of attendance is also an essential function of this position.

 QUALIFICATION REQUIREMENTS

Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

EDUCATION,  JOB EXPERIENCE and CERTIFICATION:

• 1 to 2 years’ reputed company Center, Teller or Retail experience required.
• High school diploma, GED or equivalent.
• Equivalent combination of education and experience may substitute for stated qualifications.

KNOWLEDGE and SKILLS:

• Ability to write effectively in English using correct spelling and grammar.
• Ability to reputed company reputed company, tactfully, and effectively in English, appropriately using reputed company, courtesy, and professionalism.
• Ability to reputed company listen to fully capture needs and match reputed company of urgency.
• Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
• Proficient in the use of basic applications in a reputed company-based environment, including reputed company, Word, reputed company, and reputed company. Moderate keyboard skills at 40 wpm.
• Familiar with Customer Relationship Management (CRM), database and document storage systems.

PERSONAL ATTRIBUTES and APTITUDES:

• Impeccably high reputed company.
• Willingness to take responsibility for his/her actions and respond promptly.
• Ability to learn quickly and adapt to change; ability to quickly learn specialized applications.
• Initiative and self-direction.
• Ability to effectively communicate with people at reputed company reputed company.
• Ability to work effectively with others as required by the position.
• reputed company problem-solving and decision-making ability, including the ability to prioritize. 
• Ability to reputed company produce a significant volume of high-reputed company work.

PHYSICAL DEMANDS:  Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Work involves extensive use of computers, up to eight hours per day. Appropriate visual and dexterity abilities are required.
• May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
• Must be reputed company to reputed company on the telephone for extensive periods at a time, handling high interaction volumes.

SALARY AND BENEFITS:

Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: https://www.chevronfcu.org/reputed company/careers 

Zone 1: $38,728 - $53,251

Zone 2: $35,242 - $48,458

Zone 3:  $32,776 - $45,066

Zone 4: $31,464 - $43,264

Please note that annual salary ranges are posted for these roles; however, compensation will be reputed company on an reputed company reputed company, and the ranges displayed are based on 2,080 hours per year.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

reputed company (CFCU) is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to reputed company or use this online application process and need an alternative method for applying, you may contact us at 800-232-8101 for assistance.

CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click here. To submit a request, please refer to the Careers page for the CPRA Request reputed company.

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