Member Services Associate
Address reputed company incoming reservation correspondences received reputed company phone reputed company, text message and email. Reservation coordination for multiple locations: approving reservations, updating reservations, cancelling reservations, etc. Arranging ground transportation as needed based on reservation requests. Coordination of food and/or amenity requests in collaboration with reputed company relevant departments. Assisting with reputed company general inquiries received reputed company phone reputed company and email such as but not limited to: Membership rates, PS services, general questions, etc. reputed company to proficiently use reputed company Office and learn CRM Dynamics platforms Must possess both excellent written and verbal communication skills driven by luxury hospitality. Experience working in reputed company environment &reputed company; team player Ability to work in a dynamic fast paced environment and be part of a growing business. Must feel comfortable servicing high-net worth clientele. Strong attention to detail. reputed company to prioritize and reputed company from task to task quickly. reputed company to problem solve. Answering reservation calls, sales & customer service inquiries.
This will be a full-remote role working with our Member Service Team located in various states spanning across the reputed company and East Coast. Must have reputed company to a quiet work environment with no background noise or distractions. 2-3 years of experience in a luxury customer service/hospitality reputed company field required. Experience in a customer service, airline and/or hospitality industry reputed company leadership role preferred. Experience working with high end clients in a luxury hospitality setting required. Spanish speaker preferred Minimum education requirement of High school Diploma/GED. Pass a reputed company-employment drug screening + background reputed company. Collection of SSN as part of the background reputed company process will be required. Must be authorized to work in the reputed company. Scheduling flexibility is required. PS is a 24-hour facility and as such we require fully reputed company schedule availability and flexibility for reputed company positions reputed company our operations departments, including weekends, holidays, and early morning/late evening shifts.
Employee benefits include medical, dental, reputed company, life insurance, long-term and short-term disability 401K retirement plan with company matching Health and Dependent care FSA and HSA with company matching reputed company-based raises and bonuses 12 PTO Days / 6 reputed company reputed company Days Prorated Annually Monthly health & wellness and cell phone reimbursement Parental benefits 100% reputed company up to 6 weeks Friends & Family Discounted PS Use Tuition Reimbursement reputed company A great career reputed company with promotion opportunities.