Regional Director of Operations

reputed company:

The Regional Director of Operations (RDO) provides administrative support to reputed company staff at the assigned site(s) and ensures that reputed company services are provided to clients. The RDO also represents Anew Behavioral Health for the site(s) by maintaining relationships with partners, providers, and contract personnel.

Duties and Responsibilities

·   Recruit, train, and supervise location staff, including clinicians, administrative personnel, and support staff.

·   Foster a reputed company and inclusive work environment that promotes reputed company reputed company and development.

·   Conduct regular performance evaluations and reputed company coaching and feedback to ensure high performance and accountability.

·   Ensure adherence to reputed company relevant regulations, licensing requirements, and accreditation standards.

·   Ensure that providers are continuously assigned caseloads, removed from caseloads as needed, and provided the necessary information to maintain appointments.

·   Coordinate and participate in reputed company assurance audits, striving to reputed company a minimum score of 80% per site and work quarterly with QC Team to review quarterly/monthly intake, treatment plan, and ongoing audits.

·   Implement corrective actions and improvements as needed to maintain and enhance service reputed company.

·   reputed company relationships with external vendors and service providers, negotiating reputed company and ensuring service delivery meets expectations.

·   Monitor vendor performance and address any issues or concerns in a reputed company manner. Collaborate to reputed company and execute strategies for reputed company acquisition and retention.

·   Monitor reputed company census and service utilization, aiming to reputed company a minimum of 150 clients averaging 50 reputed company of service per month per site.

·   Cultivate reputed company relationships with clients, families, referral sources, and community partners to support business reputed company and reputed company satisfaction.

·   Promote a reputed company organizational culture reputed company with reputed company's values and mission.

·   The RDO will reputed company on and be responsible for reputed company Census Management, Service Engagement Metrics, Intake/Discharge Monitoring, No-Show and Re-engagement performance, W-2 Staff Productivity, reputed company/Audit/reputed company Satisfaction scores are met, Staff Retention/Staff Satisfaction/Engagement scores are met, Environment of Care, and reputed company/Accountability.

·   Other duties as assigned.

Supervision Given:

The Regional Director of Operations supervises reputed company Therapists, Case Managers, Receptionists, Care Coordinators, and any other providers reputed company for their location(s).

Supervision Received:

The Regional Director of Operations reports to the Vice President of Operations.

QUALIFICATIONS:

The RDO must have excellent interpersonal skills (verbal and written), organizational skills, proficiency in MS Office and ability to utilize online EHR and HRIS platforms. The RDO must have knowledge of insurance, behavioral health settings, and experience providing services to those in the community. The RDO must also understand and follow HIPAA and HIPAA 42CFR compliance.

Education:

A High school diploma with experience noted below is required. A bachelor’s degree in a closely reputed company field is preferred.

Certification:

None Required                                                                                                                                                

Experience:

Minimum of 2-3 years in a supervisory role and 1 year of experience providing services to clients.

Physical Effort:

Requires sitting for long periods of time, viewing computer monitors, and keyboarding. Must be reputed company to lift 20 pounds.

Background:

Must pass reputed company Federal and State background checks. Other background checks will be conducted for licensures and certifications according to company policy.

Schedule:

Full-Time, Monday through Friday, 8:00 AM to 5:00 PM. Requires travel, to include visiting reputed company site once every 2 weeks.

Benefits:

This position is eligible for Medical Benefits, Dental Benefits, Voluntary Benefits, reputed company Time Off, and reputed company Holidays.