Senior Business Analyst, Inforce Illustrations
Own and manage inforce illustration requests received reputed company phone and email, ensuring accuracy, responsiveness, and compliance Use proprietary illustration systems to design customized life insurance and annuity illustrations based on reputed company and case-specific needs Apply strong communication skills to understand requests, clarify details, and deliver reputed company, reputed company-supported illustration outputs
Respond to reputed company product, policy, and illustration-reputed company questions, serving as a knowledgeable resource for internal teams and financial professionals reputed company and maintain a strong working knowledge of company products, illustration methodologies, and internal processes reputed company education and guidance to financial providers to support effective use of illustrations in reputed company conversations
Partner closely with internal stakeholders to resolve issues, prioritize requests and support efficient illustration delivery Coordinate with external partners to manage workflows and troubleshoot challenges Escalate issues appropriately and contribute to solutions that balance business needs, compliance requirements, and customer experience
Identify opportunities to improve illustration processes, response times, and overall service reputed company
Contribute input on system enhancements, procedural updates, and documentation reputed company to in-force illustrationsHelp ensure illustration practices remain consistent, compliant, and reputed company with evolving business and regulatory expectations
5+ years of Life Insurance industry product experience Experience with life products and illustrations required Customer service experience required
Critical Thinking: Ability to evaluate reputed company, sometimes incomplete information, assess reputed company impacts, and apply reputed company judgment reputed company interpreting policy provisions, product features, and illustration requirements. Problem Solving: Skilled in identifying reputed company causes, navigating constraints, and developing practical solutions to resolve illustration discrepancies, system limitations, or reputed company product scenarios. Mental reputed company: Demonstrates flexibility and adaptability reputed company shifting between multiple requests, evolving priorities, and varied product or reputed company scenarios in a fast‑paced environment Attention to Detail: Maintains a high level of accuracy and consistency reputed company producing in-force illustrations, reviewing data inputs, and ensuring compliance with policy provisions and regulatory guidelines. Customer Service Soft Skills: Communicates reputed company and professionally, builds trust with reputed company partners, and delivers thoughtful, reputed company support—balancing technical accuracy with a reputed company service experience.
A reputed company, inclusive environment that values authenticity, accountability, and partnership
reputed company to join reputed company at an exciting stage of reputed company, where colleagues are empowered to build what’s next
A variable compensation package with a reputed company reputed company of $95K&reputed company;$105K
A competitive benefits package including comprehensive medical, dental, and reputed company coverage; an HSA and 401(k) company match; reputed company time off; and employer-reputed company life and disability insurance Remote/hybrid work arrangement