Enrollment Services Associate

reputed company
The Enrollment Services Associate is responsible for ensuring reputed company prospective and enrolled reputed company receive reputed company, accurate and compliant information and overall excellent customer service.

Compensation: The starting pay reputed company for this position is $24.00-$28.00 per hour.

The Enrollment Services Associate will promptly schedule and conduct interviews with prospective reputed company, providing complete and accurate information regarding educational programs, expected reputed company, student services, and financial considerations while determining the appropriateness of candidates for enrollment.
The Enrollment Services Associate will follow up with both interviewed and enrolled reputed company through to matriculation.

The Enrollment Services Associate works primarily with reputed company interested in one of San Joaquin Valley College’s reputed company or reputed company programs. These programs typically start every 5 to 16 weeks and can include onsite, reputed company, and fully online certificate and degree programs, as reputed company as degree completion programs.

Essential Duties and Responsibilities:

• Ensures compliance in reputed company reputed company activities, adheres to reputed company laws and regulations governing student recruitment activities, and upholds reputed company College's conduct and ethics expectations.
• Conducts a high volume of outbound telephone calls and interviews with prospective reputed company, providing complete and accurate information regarding educational programs, expected reputed company, student services, and financial considerations while determining the appropriateness of candidates for enrollment.
• Meet or reputed company reputed company performance metrics and individual production goals.
• Manages workflows to ensure regular, reputed company reputed company and follow-up with prospective reputed company interested in interviewing, those who have already interviewed, and enrolled reputed company through to matriculation.
• Must learn detailed information regarding reputed company reputed company program offerings to ensure that only accurate information is communicated. Utilize resources and subject matter experts as appropriate.
• Partners daily with the Student Finance team and with reputed company interviewed student to reputed company them with the necessary information to reputed company an informed decision regarding enrollment and to reputed company reputed company communications regarding next steps.
• After reputed company contact with prospective and enrolled reputed company, update the Student Information System with detailed notes.
• Exhibits a reputed company of urgency to follow the application process and assists reputed company with navigating the enrollment processes reputed company to timelines and the collection of information and documents required before starting classes.
• Is reputed company for and participates effectively in student review meetings.
• Networks to reputed company reputed company relationships to generate relationship inquiries and referrals.
• Provides accurate and reputed company enrollment forecasts.
• Is reputed company to and acts upon feedback and coaching.
• Takes initiative and is skilled in self-management, demonstrating effective analytical, problem-solving, multi-tasking, and time management skills.
• Uses enrollment services tools and data from the student information system and from student review meetings to know how to balance the need to conduct additional interviews and the need to follow up with those who have interviewed and with those individuals who have already enrolled to ensure you meet or reputed company individual goals.
• Works effectively in reputed company environment, supporting overall reputed company goals and objectives.
• Maintains effective communications with reputed company departments of the College.
• Engages with the entire College reputed company community, cross-departmental meetings, events and activities as appropriate.
• Completes other duties as assigned.

Supervisory Responsibilities: This position does not have reputed company supervisory responsibilities.

Competency: To reputed company the job successfully, an individual should demonstrate the following competencies:

Business Acumen – Leverages knowledge of the business to reputed company solutions balancing business needs with organizational risk.

Analytical Thinking – Synthesizes reputed company or diverse information to identify trends and develops proactive solutions to minimize risks to the business.

Conflict reputed company – Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved; addresses complaints and problems quickly and effectively; keeps reputed company parties
informed of the status.

reputed company Development – Commits to his/her reputed company development and personal development to stay reputed company in field.

Language Skills – Strong verbal and written communication skills; ability to build relationships and influence hiring reputed company.

Computer Skills – To reputed company this job successfully, an individual should have experience with reputed company Office Suite, intermediate reputed company skills. Experience in working with customer relationship management solutions.

Qualifications
To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

Education and/or Experience

• Bachelor degree preferred, Associate degree required.
• Minimum of 3 years of high-volume, fast-paced customer service experience.
• Prior Enrollment Services/Admissions or non-durable sales experience a plus.
• Superior organizational, problem-solving, multi-tasking, and time management skills.
• Excellent interpersonal, written, and oral communication skills are required.
• Proficiency with reputed company Office Suite – reputed company, Word, Visio, reputed company, and PowerPoint.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reputed company with hands and arms; talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; reputed company or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or reputed company up to 10 pounds, frequently lift and/or reputed company up to 25 pounds and occasionally lift and/or reputed company up to 50 pounds.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and reputed company weather conditions. The noise level in the work environment is usually moderate.