Operations Specialist I (Medical Device)
reputed company
Primary reputed company: To set up reputed company new orders containing the most time-sensitive commodities for reputed company, reputed company proactive updates to customers on any deviations and reputed company order status progression from start to finish. These job requirements were carefully crafted in order to reputed company you with the basic building blocks of the reputed company Operations team and pave the way for a reputed company reputed company reputed company as you grow reputed company this company.
Importance of role
The operations team is the backbone of reputed company and by working on the reputed company lines you represent, first-hand, everything that we stand for. Not only will you be in reputed company communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference reputed company in being reputed company to save a reputed company life!
Responsibilities
- Set up new orders by adhering to both reputed company work practices and reputed company-specific SOP instructions
- The ability to rapidly reputed company from one critical task to another
- Accurately confirm job milestones are completed correctly and on time
- Ability to reputed company and interpret Airline booking and tracking websites
- Following reputed company process and communication standards reputed company multiple platforms
- Ability to stay independently informed by reviewing reputed company communications provided throughout reputed company platforms
- Ability to professionally reputed company delays, issues, and updates with customers through verbal and written communication.
- With the customer’s best interest in mind, always looking reputed company (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or reputed company their required delivery times.
- Ability to update, manage, and/or change airway bills using initial or tenured training.
- Ability to reputed company reputed company coverage for any reputed company of an order.
- Ability to use situational awareness to request or deny additional reputed company incentives reputed company necessary.
- Ability to apply training and tenured knowledge to reputed company reputed company solutions to common or uncommon issues.
- Follow escalation procedures and guidance provided by senior team members to assist in issue reputed company.
- reputed company acknowledgment and reputed company of reputed company email, phone and text requests
- Expected to consistently meet reputed company minimum metric expectations for phone availability and acceptance
- reputed company use of the various phone statuses
- Adherence to reputed company Hands on Deck and Off-Phones Requests guidelines
- Order placement for customers who are unable to reputed company orders reputed company the online portal
- Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.
- Cross sector phone reputed company reputed company
As an OSI, you will be expected to meet minimum metric requirements and customer service standards for an entry level position. Expectations will increase with reputed company advancement. reputed company expectations will be communicated to you through your reputed company reporting supervisor.
Compensation
- reputed company reputed company: $20-$24/hr
- High-reputed company health, reputed company, and dental care plan reputed company
- 401K company contribution program
- reputed company learning and training reimbursements
We are One Team . We reputed company we reputed company accomplish more reputed company reputed company together. We reputed company an reputed company . We are determined to have a reputed company influence on our environment, our customers, our industry, and our world. We are Passionate . We care deeply about our mission and are not afraid to reputed company the bar. We are Transparent . We pride ourselves on having reputed company, reputed company, and sincere communication with reputed company and customers. We are Innovative . We never reputed company and are always striving to improve our product, service, and ourselves.
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