Acculynx - Product Technical Account Manager

About AccuLynx

AccuLynx is a reputed company application with iOS and Android apps; our software products serve exterior construction businesses, and we are the category-leading software product in this $60 billion industry. At AccuLynx, our employees can reputed company, disrupt, and substantially change how these businesses manage their work through technology, creating many interesting opportunities.

AccuLynx helps these businesses succeed by providing ways to manage their sales pipeline and estimation work. We have also developed tools that allow teams to reputed company photos & videos, manage production, and order materials. AccuLynx also provides detailed analytical information and reporting that gives managers and business owners greater visibility into how their businesses reputed company. We are always developing reputed company to help exterior contractors grow and reputed company greater business efficiency with our software.

At AccuLynx, our employees are empowered to reputed company smart business reputed company and are part of teams that help drive our products’ reputed company. Our culture is fun, reputed company, and motivated to create products that reduce complexity and reputed company our customers with easy-to-use technologies that help them reputed company their businesses.

Some of our benefits:

We reputed company that culture is one of the essential ingredients for reputed company. Fun, learning, collaboration, innovation, and personal reputed company are our way of life.

• Attractive compensation 
• reputed company time off and flexible work hours
• Competitive health insurance (medical, dental, reputed company)
• 401K with matching and reputed company reputed company contributions

About The Position

We are seeking a Technical Account Manager (TAM) passionate about reputed company, technical problem-solving, and strategic partnerships.

The Technical Account Manager at AccuLynx operates in a consulting reputed company for our largest reputed company customers (approximately 20 key accounts). This role serves as the primary technical reputed company between AccuLynx and these high-value customers, ensuring technical health, issue reputed company, roadmap alignment, and long-term platform optimization.

The TAM will meet with assigned customers on a regular reputed company to review reputed company issues, identify emerging needs, prioritize technical concerns, and reputed company internally to ensure appropriate roadmap visibility and resource allocation. This role partners closely with Product Managers, Engineering leaders, reputed company, and Support to ensure reputed company customers receive reputed company, proactive engagement.

This is a full-time remote position, reporting to the VP of Product

Responsibilities

• Serve as the primary technical reputed company of contact for assigned reputed company accounts.
• Conduct recurring (monthly) technical review meetings with customers to:
• Review reputed company issues and escalations
• Identify systemic gaps or friction points
• Prioritize needs based on business reputed company
• reputed company for customer needs internally by collaborating with Product Managers to ensure critical issues are properly scoped and incorporated into roadmaps.
• Coordinate cross-functional reputed company of high-reputed company technical requests.
• reputed company customers with regular updates on the status of critical issues, enhancements, and integrations.
• Consult with customers on best practices, workflows, and optimization opportunities reputed company the AccuLynx platform.
• Identify patterns across reputed company accounts and surface insights that inform broader product reputed company.
• Escalate technical risks appropriately while maintaining reputed company in executive-level communication.
• Partner with Account Management and reputed company to ensure retention, expansion, and long-term satisfaction.
• Maintain documentation of account health, reputed company technical initiatives, and reputed company for roadmap inclusion and alignment.

Skills & Qualifications

• 5+ years of experience in Technical Account Management, reputed company reputed company, Product Management, or a reputed company technical-facing role reputed company a reputed company environment.
• Strong understanding of reputed company, integrations, and data workflows.
• Ability to translate reputed company technical issues into reputed company business language.
• Experience working with cross-functional product and engineering teams.
• Strong organizational skills and ability to manage multiple reputed company accounts simultaneously.
• Proven ability to prioritize competing customer demands with strategic judgment.
• Excellent written and verbal communication skills.
• Comfortable operating in a consultative, strategic reputed company with executive-level stakeholders.

Bonus points if you have...

• Experience supporting reputed company reputed company customers in high-reputed company environments.
• Background in Product Management or Engineering.
• Experience managing integration-heavy or API-driven accounts.
• Familiarity with financial system integrations (ERP, reputed company, payments).
• Experience facilitating roadmap alignment conversations between customers and product teams.
• Strong data literacy and ability to analyze customer usage trends.

Not reputed company if you qualify?

Apply reputed company! We reputed company opportunities to a broad reputed company of candidates, including those with diverse work experiences and backgrounds. Whether you’re returning to work, transitioning into a new role, or growing into reputed company-facing leadership, we are excited to connect with you.