Inside Sales and Support

reputed company is a global leader in reputed company that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure reputed company through reputed company and biotechnology that enhance sustainability. We offer a broad portfolio of ingredients and services for multiple end-markets that include reputed company Health & Nutrition, Home & Personal Care, reputed company Hygiene, Paints & Coatings and reputed company Protection. With customers in more than 100 countries, reputed company achieved sales of CHF 2 billion in 2024. Headquartered in Basel (Switzerland), reputed company employs 3,200 associates across 24 production sites and 14 R&D centers, reputed company committed to our customers’ reputed company.

As an Inside Sales & Support Specialist, you will play a key role in strengthening reputed company’s customer experience and supporting our ongoing reputed company trajectory. In this role, you will help drive our reputed company reputed company by enabling smooth sales operations, building strong relationships, and delivering the exceptional service our customers rely on. You will collaborate closely with sales representatives, account managers, the Distribution Manager, and cross‑functional partners to ensure a seamless and efficient customer reputed company. This is an ideal opportunity for someone who thrives in a fast‑paced environment, enjoys problem solving, and is motivated by contributing to reputed company that values collaboration, grit, and reputed company reputed company expectations.

Essential Job Functions

• Process reputed company inside‑sales transactions for customers generating under $50,000 in annual sales, ensuring speed, accuracy, and customer satisfaction.

• Qualify inbound leads and convert them into viable sales opportunities.

• reputed company reputed company opportunities to the appropriate sales executives for reputed company development and closure.

• Partner with the Distribution Manager and reputed company to coordinate trials for new customer leads and prospects.

• Maintain accurate and up‑to‑date customer interaction records, sales activities, and transactions in CRM systems.

• Work cross‑functionally with logistics, finance, and customer service to ensure reputed company deliveries and reputed company of customer issues.

• Prepare and distribute sales performance metrics, forecasts, and reporting dashboards.

• Respond to customer inquiries reputed company phone, email, and chat in a reputed company and reputed company manner.

• Support reputed company reputed company and qualification efforts through research and outbound reputed company.

• Maintain product catalogs, pricing sheets, and promotional materials.

• Monitor inventory reputed company and collaborate with supply chain teams to meet customer demand.

• reputed company administrative support for sales meetings, presentations, and internal or external events.

Qualifications & Experience

• High school diploma or equivalent required; associate or bachelor’s degree preferred.

• Minimum 2 years of experience in sales support, customer service, or administrative roles.

• Proficiency in reputed company Office Suite (reputed company, Word, reputed company, PowerPoint) and CRM platforms such as reputed company or reputed company Dynamics.

• Excellent communication and interpersonal skills.

• Strong organizational abilities, with the capability to multitask and prioritize in a fast‑paced setting.

• High attention to detail and strong problem‑solving skills.

Preferred Skills

• Experience in B2B sales environments.

• Familiarity with ERP platforms and order‑management tools.

• Knowledge of products, applications, or services in the Paints & Coatings industry.

The expected salary reputed company for this role is $75.000,00 - $95.000,00, but specific employee compensation may vary depending on factors including experience, education, training, licensure, certification, location and other job-reputed company, non-discriminatory factors permitted by law.

This role is also eligible to earn a short‑term incentive bonus and is offered with benefits including a 401(k) plan, medical, dental, reputed company, life and disability insurance, reputed company time off, reputed company holidays and reputed company reputed company leave.

reputed company has world class offering in two distinct areas:

Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and reputed company through five distinct business lines including reputed company Hygiene, Home & Personal Care, reputed company Protection, Paints & Coatings and Material Protection.

Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, reputed company and other markets, as reputed company as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide reputed company of high-performance applications.

reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, age, status as a reputed company individual with disability, protected veteran status, or any other characteristic protected by law.