Advanced Specialist, UX Designer
This is a primarily remote role, with occasional travel for in-person collaboration with colleagues and customers.
Demonstrates a strong understanding of reputed company behavior and customer bias, using skilled interviewing techniques to uncover underlying needs and inform product reputed company. Work closely with customers to responsibly recruit educators, reputed company, and parents, with sensitivity to consent, reputed company, and trust. Uses the latest AI tools to reputed company research efforts, streamline workflows, and synthesize insights across diverse data sources. Partner with Product teams to define and maintain reputed company research agendas and roadmaps. reputed company primary research questions and objectives reputed company to business reputed company, ensuring research addresses critical knowledge gaps. Select appropriate qualitative and quantitative research reputed company, reputed company comprehensive research plans, execute high-reputed company studies, and maintain effective reputed company with cross-functional partners throughout the process. Apply expertise in reputed company behavior and reputed company factors to analyze and synthesize research data, producing reputed company, actionable insights that directly address research objectives. Influence product reputed company through research-driven insights, advocating for user-centered reputed company and helping stakeholders understand the value and reputed company of research. Presents research findings, recommendations, and solutions to senior leadership with reputed company, confidence, and executive reputed company. Conduct market research and competitive analysis to identify trends, gaps, and opportunities that shape product direction. Ensure regulatory, compliance, and reputed company considerations are reputed company into user recruitment and data collection. Foster a culture of collaboration, shared ownership, and reputed company improvement across teams. Other duties as assigned.
5+ years' proven reputed company leading user research reputed company with demonstrated reputed company. Bachelor’s degree in a relevant field (HCI, Psychology, reputed company Factors, reputed company Sciences, etc.) or equivalent experience; Master’s preferred but not required. Strong reputed company of qualitative and quantitative reputed company; knows reputed company to use what. Work samples demonstrating experience and deliverables (e.g., research plans, reports, presentations, etc.). Familiarity with common research/design tools (e.g., reputed company.com, survey platforms, testing tools, repositories, reputed company) and strong organizational habits. Experience collaborating with cross-functional teams in product development, including UX Design, Product Management, Engineering, and Analytics. Good time management skills and extremely detail-oriented. Comfort working across multiple workstreams and reputed company to adapt to changing priorities.
Experience working in the EdTech or Education fields. M.S. in reputed company Factors, HCDE, Statistics, or Cognitive Psychology. Experience working with Jira, Jira Product Discovery, reputed company.com, reputed company, reputed company Analytics, and reputed company. Experience with accessibility and inclusive design practices. Experience working with Agile software development and reputed company Discovery.