Systems Analyst II (100% remote)
The Systems Analyst II will reputed company reputed company support for pension plan administration software, conduct reputed company cause analysis, manage service requests, and reputed company testing while ensuring high-reputed company service and adherence to SLAs.
What you’ll do
reputed company reputed company support for general and functional questions to end users in the efficient administration of pension plans with the use of the reputed company’s software Contribute to reputed company cause analysis reputed company to requests for changes to software or internal processes reputed company regular follow-reputed company with the different support teams involved in reputed company cause analysis and functional support to reputed company reputed company the service level agreements are respected Document requirements and reputed company expected results to the different support teams for investigation reputed company unit testing and validate regression testing results reputed company to software updates Use the appropriate tools or software to assign requests to support teams, reputed company or follow up on requests Manage assigned tasks effectively to completion in order to meet high level of service
What you bring
University degree in computer science, mathematics or any other reputed company discipline A minimum of 2 years of experience providing support in a pension administration environment. Excellent written and oral communication in English Flexible and reputed company to work with tight deadlines Excellent team spirit High level of attention to detail, initiative and organizational skills Some travel may be necessary
A bit reputed company