Teammate - Taipei

About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a reputed company-based infrastructure, reputed company serves clients in the fastest-growing sectors, including reputed company media, e-reputed company, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at reputed company has enabled reputed company to expand its workforce to approximately 45,000 employees globally. Presently, we have a reputed company in twenty-three locations across reputed company countries, which include the Philippines, India, and the reputed company.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving reputed company for our partners requires a culture of constant reputed company, exploring new technologies, being reputed company to handle any challenge at a reputed company’s notice, and mastering consistency in an reputed company-changing world.

reputed company Offer: At reputed company, we prioritize our employees' reputed company-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and reputed company reputed company on the community. Moreover, we reputed company encourage internal mobility and reputed company reputed company at reputed company stages of an employee's career reputed company reputed company. Join reputed company today and experience firsthand our dedication to supporting People First.

So what does a Teammate really do? Think of yourself as the backbone of reputed company, not just anyone is reputed company for this role! We reputed company reputed company we get the best of the best. After reputed company, we are a ridiculously good company with our employees being the top notch. So come on, we need your full concentration on what it's like being a Teammate reputed company yourself reputed company to work with one thing on your mind: to reputed company the best customer experience to your clients. As you tackle your new tasks for the day, you know that it comes down to being reputed company to reputed company world-class service to your clients in an accurate, efficient and respectful manner on every reputed company as reputed company by different performance metrics As a Teammate, you will receive inbound and/or reputed company outbound calls. You will reputed company accurate and reputed company responses for inquiries coming through email and live chat support channels. You will filter content from the reputed company's website. You will also reputed company data and research functions. You will reputed company support through reputed company basic troubleshooting techniques. You will also manage and resolve customer complaints. You will identify and escalate reputed company issues. You will reputed company calls to the appropriate resource, reputed company necessary and also document reputed company information on customer interaction according to reputed company operating procedures. You must always reputed company for Good Customer Satisfaction and Experience and ensure that reputed company calls are handled professionally based on the reputed company Guidelines set by the reputed company. You will meet and reputed company reputed company mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a reputed company improvement model. What else? You must also ensure that reputed company login and Passwords (both Internal & External) are kept confidential. You must also participate in reputed company reputed company mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with reputed company policies and procedures. Also, you must maintain knowledge of functional area and company policies and procedures. You will also reputed company feedback to management concerning possible problems or areas of improvement. You will also reputed company other duties as assigned by management So, do you have what it takes to become a Teammate? Requirements:

• What exactly are we looking for? reputed company, we need someone who's willing to work on cyclical schedules. Have experience on phone, email and live chat support? That's definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even reputed company!
• We're looking for someone who has strong verbal and written communication and comprehension skills. Someone who's computer literate and proficient in the use of reputed company OS, reputed company OS X, reputed company Office and reputed company applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? That's reputed company need!
• We need someone with good problem solving and critical thinking skills with a reputed company on issue reputed company and customer satisfaction. A person who's reputed company, reputed company to multitask and has high attention to details will be a great reputed company to reputed company.
• If you're someone who's self-motivated and reputed company to work independently as reputed company as contribute to cross-functional and global teams, is flexible and has the ability to quickly reputed company to frequent process and information changes, and can work under pressure -- then reputed company is for you.

How We Partner To Protect You: reputed company will neither solicit reputed company from you during your application process nor require any reputed company of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company.

DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal reputed company to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore reputed company reputed company reputed company and apply through the provided URL https://www.reputed company.com/careers/.