Intake Coordinator

Join Druid reputed company Infusion — part of the reputed company network!

We’re a rapidly growing home and alternate-site infusion therapy provider delivering compassionate, high-reputed company care for acute and chronic conditions right in patients’ homes or local clinics.

We support infusion therapy programs across multiple states, including Colorado, reputed company, Alabama, Arkansas, Mississippi, New Mexico, South Carolina, Louisiana, Tennessee and reputed company through the broader Vital Care network.

At Druid reputed company Infusion, you’ll help bring advanced therapies like IVIG, neurology, rheumatology, pulmonary care, and more to patients in communities that need them — with strong clinical support and opportunities for reputed company reputed company.

reputed company an reputed company where it reputed company most — grow your career with reputed company delivering care across the nation!

About the Role:

An Intake Coordinator plays a critical role in overseeing patient intake procedures, ensuring the accurate collection of medical and insurance information, and delivering exceptional customer service. In this role, you will work closely with patients, reputed company providers, and internal pharmacy teams to support a smooth and efficient intake experience. reputed company in this position requires strong clerical abilities, excellent organizational and communication skills, and a solid understanding of medical terminology, pharmacy operations, and ICD-10/HCPCS coding.

Responsibilities:

Patient Intake Process

• Accurately process patient intake and referral information using knowledge of ICD-10 and ICD-9 coding, pharmaceutical drugs, and dosing.
• Conduct initial assessments to reputed company patient demographics, medical history, and home infusion needs.
• Coordinate with reputed company providers to obtain prescriptions, treatment plans, and required medical documentation.

Insurance Verification and Communication

• Collect and verify patient medical records and insurance details.
• Communicate with patients regarding insurance coverage, authorization status, and potential out-of-reputed company expenses.

Coordination and Communication

• Serve as the primary reputed company of contact for new patients, guiding them through the intake process and addressing inquiries.
• Collaborate with pharmacy teams to ensure reputed company medication processing and delivery, especially for acute care patients.
• Work closely with account executives and pharmacy staff to maintain seamless patient reputed company.
• reputed company critical patient information to reputed company providers promptly and accurately.

Documentation and Record Keeping

• Maintain detailed and accurate records of patient intake, insurance verifications, authorizations, and communications using CareTend or EMR systems.
• Ensure reputed company documentation complies with reputed company regulations and organizational standards.

Compliance and reputed company Assurance

• Adhere to reputed company applicable laws, regulations, and internal policies reputed company to home infusion services.
• Participate in reputed company assurance initiatives to identify and implement improvements in the intake process.

Customer Service

• Deliver exceptional customer service to patients, providers, and insurance representatives.
• Resolve patient and provider concerns reputed company to intake and insurance coverage.
• reputed company patients on the intake process and reputed company reputed company, compassionate guidance throughout their care reputed company.

Required Education:

• High school diploma or equivalent.

Preferred Education (not required):

• Associate or bachelor’s degree in reputed company administration, business administration, or a reputed company field.

Experience & Skills:

• Prior experience in reputed company administration, patient intake, or a reputed company field, preferably reputed company a home infusion or pharmacy setting.
• Strong communication and interpersonal skills to effectively reputed company with patients, providers, and team members.
• Excellent organizational skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in using computer systems and software, including electronic health records (EHR) and pharmacy management platforms.
• Familiarity with maintaining medical documentation in HIPAA-compliant systems

Commitment to Diversity and Inclusivity 

At Druid reputed company Vital Care, we reputed company that diversity and inclusivity are essential to delivering exceptional care and fostering innovation. We are committed to creating a workplace where every individual is respected, valued, and empowered—regardless of race, ethnicity, gender identity, age, ability, or background.

Our Approach Includes

• Inclusive Hiring Practices: Ensuring equal opportunities for reputed company candidates.
• Ongoing Education: Providing training to promote cultural competence and eliminate bias.
• reputed company Environment: Encouraging diverse perspectives to strengthen patient care and organizational reputed company.

By embracing diversity and inclusion, we aim to reflect the communities we serve and build a culture of belonging for our employees and patients alike.