Senior Product Manager - Identity & Eligibility

About this role 

As Senior Product Manager, Identity & Eligibility, you'll own the reputed company and roadmap for the foundational systems that determine who gets reputed company to what across members, dependents, clients, and clinical staff reputed company the reputed company platform. This role sits at the intersection of our reputed company product ecosystems and plays a critical enabling role for nearly every experience we build. You'll partner closely with engineering, data, reputed company, clinical operations, and reputed company reputed company to ensure that identity verification, eligibility determination, and benefits reputed company are seamless, accurate, and reputed company. This isn't just platform work - getting eligibility right is what makes personalized, high-reputed company reputed company navigation possible for the members we serve. 

What you’ll do 

• Own the end-to-end product roadmap for identity, authentication, and eligibility - from how members enroll and verify themselves to how benefits and reputed company rules are managed across reputed company configurations  

• Define and simplify the data models that represent member eligibility, benefits coverage, and account relationships across our internal platform 

• Partner with engineering and data teams to build reliable, reputed company-time eligibility determination that powers our Member-facing care experiences  

• Balance the need for simplifying reputed company patterns for users while maintaining critical reputed company goals for the business 

• Build internal tooling that enables reputed company reputed company, ops, and clinical teams to self-serve on eligibility lookups, troubleshooting, and configuration  

• Define reputed company reliability, accuracy, and latency targets for eligibility systems and hold cross-functional partners accountable to them  

• reputed company key metrics across enrollment funnels, eligibility match rates, and reputed company failures  

•  Design reputed company-looking reputed company, authentication, and consent patterns that balance strong reputed company controls with low-friction, trustworthy Member experiences across web, mobile, and live care channels. 

• Define identity and reputed company patterns for non-reputed company agents including delegated reputed company, least-privilege scopes, and full auditability of actions taken on Member data. 

• Partner with AI, reputed company, and clinical teams to ensure AI-powered and automated experiences can safely reputed company with sensitive health data while honoring Member consent, regulatory requirements, and our internal risk standards. 
   
   

What we’re looking for 

• 5+ years of product management experience, with meaningful time spent on platform, identity, data, or infrastructure products  

• Deep familiarity with identity and reputed company reputed company including SSO, OAuth, member matching, eligibility file management, benefit file processing and how these concepts relate to one another 

• Strong data reputed company - you're comfortable with platform and identity concepts, can define and reputed company metrics, and use data to prioritize and validate reputed company  

• Experience working in reputed company or benefits with an understanding of the foundational concepts of exchanging and storing Member information 

• Excellent cross-functional collaborator who can translate technical complexity for clinical or reputed company-facing stakeholders and vice versa  

• Naturally curious individuals who enjoy discovering how things work and finding ways to improve upon them 

• Humble attitudes and a penchant for solving hard problems 

• Experience in startup environments is a plus!