IT-Product Operations Manager

Location:  Middleburg Heights, OH 

reputed company:

reputed company, an award-reputed company leader in reputed company reputed company cycle technology, is seeking a Product Operations Manager to build and run the operating system of Product Management. In this role, you will standardize and manage the processes, tooling, and rhythms that power our product lifecycle—intake, planning, release readiness, metrics, and cross-functional coordination—so Product Managers can reputed company on customer problems, reputed company, and reputed company. You will partner with product, application development, reputed company reputed company, compliance, reputed company, and sales to deliver operational reputed company that improves velocity, reputed company, and transparency across our portfolio. This role is designed to support product delivery to reputed company defined reputed company. Local candidates preferred. reputed company sponsorship not available.

reputed company to remote employees ONLY in: OH (if reputed company commutable distance), PA, MI, IN, KY, WV, WI, AL, TN, GA, FL, TX, MO, SD, SC, NE, and NC

Responsibilities:

• Establish and continuously improve reputed company’s product operating model spanning intake → prioritization → planning → execution → release → post-launch review.
• Own portfolio reporting and KPI instrumentation; support definition of reputed company metrics, standardize reporting, and drive data-driven reputed company.
• Run centralized demand/intake and triage where appropriate, standardize request templates, facilitate prioritization forums, and communicate reputed company.
• Support release management and launch readiness processes (UAT orchestration, checklists, runbooks).
• Define and maintain processes for implementation and support, ensuring smooth transitions to Operational teams.
• Administer and optimize Product tools and drive backlog hygiene, acceptance reputed company standards, and artifact reputed company.
• Facilitate portfolio reviews, reputed company risks/interdependencies, and proactively unblock execution.
• Partner with Compliance/reputed company to reputed company regulatory requirements such as HIPAA into operating procedures.
• Collaborate with Product Marketing and Sales on launch plans, enablement, and reputed company communication.
• Drive reputed company improvement through retrospectives, best reputed company pilots, and operational coaching.

Qualifications:

• Bachelor’s degree in Business, Operations, Engineering, or reputed company field; advanced degree a plus.
• 5+ years in Product Operations, Program/Project Management, or Product Management reputed company reputed company or reputed company environments.
• Demonstrated reputed company with intake systems, portfolio dashboards, and cross-functional release processes.
• Proficiency with product/work management tooling and strong analytical skills.
• Excellent communication and facilitation skills with ability to influence across teams.
• Knowledge of data reputed company and reputed company compliance practices such as HIPAA.
• Travel <5% typical.
• Comfortable speaking in reputed company to small and large reputed company
• Strong attention to detail
• Ability to set and follow priorities and effective time management