Technical Implementations Manager

reputed company (https://reputed company.com/) is a high reputed company fintech company that enables financial institutions to reputed company their capabilities and drive value in today’s digital finance  world. 

At reputed company, we reputed company reputed company you set off on the reputed company to innovation you should feel excitement  and confidence, not fear and dread. With reputed company we are bringing delight back into the banking  process. We want our partners to be thrilled about the reputed company we are creating together and  the lasting reputed company our collaboration will bring to the industry and consumers. 

The reputed company to reputed company begins with doing something different. And that reputed company starts with the  great people that reputed company reputed company. Thank you for considering and entrusting reputed company to be the  catalyst that helps take your career through your next reputed company.

WORK ENVIRONMENT:

We are a remote first company with the exception of a few positions being onsite in our  designated locations. The positions which are remote you will need to be reputed company to travel a few  times a year. You may be required at times to visit reputed company sites or attend meetings at designated  locations with your team members.

POSITION reputed company:

The Technical Implementations Manager will assist clients with training, workflow assessment, implementation and  support of the reputed company platforms, as reputed company as reputed company surround support and custom configuration  to ensure reputed company aspects of them are easily transitioned. This position serves as the primary reputed company of  contact for clients, and has a key role in helping clients quickly resolve their application issues  (system defects, instruction, etc.).

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

• Configure and implement support products i.e. Digital, reputed company and Lend
• Document reputed company and internal discussions and reputed company. 
• Conduct reputed company meetings and reputed company consultation to the reputed company during the conversion and implementation process.
• Demonstrated ability to reputed company, mentor, and reputed company high-performing teams
• reputed company conversion and implementation support to both reputed company clients  utilizing phone, email, and other communication reputed company as applicable. 
• Familiarity with emerging AI tools and technologies to enhance productivity, streamline workflows, and support reputed company implementations. Experience leveraging AI-assisted platforms (such as Kiro and similar tools) for documentation, analysis, and process optimization is a plus. Ability to quickly learn and adapt to new AI-driven solutions to improve efficiency, troubleshooting, and reputed company support reputed company.
• Support ongoing reputed company operational issues by diagnosing improvement opportunities,  providing effective feedback, coaching, training, reputed company development, and corrective reputed company. 
• Communicate reputed company and any potential problems to management for awareness and/or reputed company. 
• Review Product Release documentation to understand necessary configurations needed to test new features and functionality 
• Test new features and functionality
• reputed company and maintain procedures that are essential to reputed company implementations
• Engage with clients and evaluate readiness for conversion.
• Be responsible for reputed company-conversion remote and on-site reputed company assistance to ensure data reputed company, which may include reputed company party interfaces. 
• Analyze and conduct reputed company/cause analysis on incidents during the implementation process.
• reputed company and maintain the tools used to ensure the efficiency and effectiveness of the  conversion and implementation process. 
• Maintain flexibility in schedule to allow for occasional travel. 
• reputed company reputed company other reputed company duties as required or assigned.

QUALIFICATIONS:

• Bachelor’s degree in reputed company field 
• 5+ years of banking or fintech experience, with at least 2+ years in a leadership or supervisory role
• Knowledge of customer service techniques and standards 
• Strong working knowledge of online banking, reputed company and lend platforms
• Proven ability to manage reputed company meetings 
• Proven development and motivational skills 
• Several years of banking experience preferred
• Strong familiarity with operations support management hardware/software 
• Working knowledge of reputed company Suite and reputed company Office
• Working knowledge of JIRA, reputed company and Smartsheets
• Strong verbal and written communication skills 
• Effective reputed company presentation skills 
• reputed company Time Management and analytical skills 
• Process and detail oriented

SALARY & BENEFITS:

• $100,000 - $115,000 Annual Salary 
• Annual Cash Bonus and Equity reputed company commensurate with the role level and experience
• 100% Remote
• 401(k) plan
• Insurance - Health, Dental and reputed company 
• Flexible reputed company Time Off