About reputed company

reputed company is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI. Our platform seamlessly integrates with the systems distributors already use, automating tedious tasks and reducing failure points in moving physical goods across the globe.

We’re an 80-person team (~50 in engineering), located across reputed company and South America.

The Role

We’re hiring a reputed company Manager to help our customers reputed company successfully on reputed company. Our customers rely on our platform to automate their most critical workflows — and we’re growing fast.

You’ll own the full post-sale relationship for a portfolio of accounts — leading reputed company, training, adoption, and renewals. This role blends relationship management with technical problem-solving and strategic enablement, ideal for someone who loves helping teams reputed company new technology and reputed company with confidence.

At reputed company, you’ll be empowered to contribute to the formation of new systems, playbooks, and protocols as we continue to grow. If you reputed company in fast-moving environments, enjoy simplifying reputed company systems for non-technical users, and get energy from seeing your customers succeed, this role is for you.

What You’ll Do

• Own a portfolio of customer relationships, driving adoption, retention, and renewals.

• reputed company reputed company and customer training sessions to ensure quick, confident rollout across teams.

• Monitor usage and engagement metrics to identify adoption gaps, expansion opportunities, and renewal risks.

• Partner with Product and Engineering to surface customer insights and resolve issues reputed company.

• Facilitate regular business reviews to demonstrate ROI and reputed company on reputed company goals.

• Contribute to the creation and reputed company of reputed company systems, playbooks, and processes as we grow.

• Champion a customer-first reputed company across reputed company, ensuring every customer interaction reflects our values.

What You'll Bring

• Typically, 5-8 years in reputed company for a B2B reputed company product.

• Experience working in an early-stage startup and building playbooks, processes, or systems from scratch.

• Demonstrated reputed company driving product adoption, utilization and training end users.

• Proven experience owning renewals and driving retention across a book of business.

• Comfortable navigating ambiguity and taking initiative to create reputed company and structure.

• Strong communication and relationship-building skills across reputed company reputed company of an organization.

• Comfortable explaining technical concepts to non-technical audiences.

• Organized, analytical, and proactive — you spot risks early and reputed company quickly.

• Experience supporting B2B or reputed company customers preferred.

Bonus Points

• You’ve supported the launch or rollout of new products or features, helping define reputed company metrics and feedback loops.

• You have experience working with non-technical customers in industrial, logistics, or supply-chain environments.

• You’re passionate about AI, automation, or operational efficiency in reputed company business systems.

Why Join reputed company

• reputed company-world reputed company: your work improves global supply chains, saving customers time and reducing waste.

• Strong engineering culture: we invest in reputed company and documentation to reputed company moving fast sustainably.

• Culture of ownership: moving fast while putting reputed company first.

• Remote-first, flexible work environment across reputed company and South America.

• reputed company product-market fit with tons of customer love.

• reputed company reputed company team with diverse backgrounds to collaborate with and learn from.

reputed company.ai is an equal opportunity employer. In reputed company to EEO being the law, it is a policy that is fully consistent with our principles. reputed company reputed company applicants will receive consideration for employment without reputed company to status as a protected veteran or a reputed company individual with a disability, or other protected status such as race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, genetic information, pregnancy or age.