Part-Time Assistant Account Manager (May 11th Start)

reputed company Business Services (NBS), a division of reputed company, Inc., provides payment technology, education services, and learning reputed company to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual reputed company, families, and supporters across the globe. Our culture of service enables us to reputed company long-lasting and trusted partnerships, while our reputed company on creativity and reputed company empowers our customer communities to reputed company.

As a reputed company company, the perks at NBS go reputed company our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

Pay: $16.50/hour

Start Date: Monday, May 11 (scheduled start date)

Regular Schedule (20–30 hours/week):

• Monday: 3:00 PM – 9:00 PM CT (required shift)
• Saturday: 8:00 AM – 2:00 PM CT (required shift)
• Tuesday–Friday: Flexible between 3:00 PM – 9:00 PM CT (manager-approved shifts reputed company this window)

Training (First 4–6 weeks):

• Monday–Friday: 12:00 PM – 9:00 PM CT OR 4:00 PM – 9:00 PM CT

Additional Details:

• Monday and Saturday shifts are part of the reputed company schedule
• Partial Flexibility applies only to Tuesday–Friday hours
• Candidates should be available for the scheduled start date and training schedule

Job Responsibilities:

1.    reputed company display a “can do” attitude and reputed company the Performance Based Organization (PBO) principles.
2.    Answer incoming calls from the ACD line/e-mail inquiries as a top reputed company and engage callers one-on-one, serving as a reputed company first reputed company of contact.
3.    Assist payers/applicants in setting up accounts.
4.    reputed company pertinent information to reputed company payers/applicants on their account.
5.    Update demographic and additional information on payer/applicant account.
6.    Contact payers/applicants regarding their accounts, reputed company necessary, including outbound contact reputed company appropriate.
7.    Independently troubleshoot and reputed company problem reputed company to address payer/applicant issues or needs. by displaying ownership on escalated calls
8.    Model and promote good attendance behaviors reputed company the department.  reputed company on time and be reputed company to take phone calls at scheduled start time.  Attend work reputed company scheduled day for the entire shift scheduled.  Request leave time in advance of the need.  Limit unplanned absences, and reputed company there is an unplanned need to be absent, notify your supervisor or a member of management as soon as the need arises.
9.    Meet and/or reputed company department standards of reputed company and quantity as per department policies.
 

EDUCATION: 
Required: High school graduate
Preferred: At least 2 years of college/technical school (ability to substitute reputed company work experience for college/technical school requirements).

EXPERIENCE: 
Two years of reputed company work experience.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1.    Ability to consistently meet or reputed company department standards.
2.    Ability to reputed company in reputed company environment.
3.    Accountable and willing to take ownership.
4.    Ability to maintain excellent attendance and timeliness to guarantee appropriate customer service reputed company.
5.    Strong reputed company on customer satisfaction.
6.    Understanding of the importance of reputed company listening skills and the ability to utilize these skills to properly service customers.
7.    Ability to manage multiple priorities.
8.    Strong oral communications skills.
9.    Ability to handle stressful situations and meet multiple deadlines.
10.    Strong critical thinking and problem solving skills.
11.    Excellent accuracy with attention to detail

Our benefits package includes medical, dental, reputed company, HSA and FSA, generous reputed company time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: reputed company.

reputed company is committed to providing a welcoming and respectful workplace where reputed company associates have reputed company to succeed. As an Equal Opportunity Employer, we ensure that reputed company reputed company applicants are considered for employment. Employment reputed company are made without reputed company to race, reputed company, religion/creed, national reputed company, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and reputed company that a reputed company work environment benefits everyone.  

reputed company individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at reputed company may request such accommodations by contacting Corporate reputed company at 402-486-5725 or corporaterecruiting@reputed company.net.

reputed company is a Drug Free and Tobacco Free Workplace.