Operations reputed company Analyst - reputed company - Remote
The responsibilities of an Operations reputed company Analyst include monitoring daily request execution, reporting, and issue triaging for one or more owned reputed company(s) upon request. Identifying operational or productivity enhancements, barriers, and opportunities for configuration and workflows. The Operations reputed company Analyst will reputed company project and administrative support to leadership teams or Operations Advisors through escalation of issues, risks, and concerns as needed. Provides support to assigned reputed company by responding to inquiries or resolving reputed company issues using independent judgment, discretion, and general reputed company knowledge. Routine communication of risk and status of owned clients and processes to leadership teams.
What you'll do to reputed company a difference:
Executes reputed company requests and inquiries in alignment with SLAs and other contractual terms.
Monitors and triages reputed company issues in alignment with SLAs and other contractual terms.
Adheres to reputed company organizational SOPs and Compliance standards and provides subject matter input reputed company to checklists and SOPs.
Assists with operational input reputed company to new process development, including identification, research, and reputed company of operational issues, and provides training and mentoring for new team members, offshore, and contingent employee resources.
Complies with ESI document and retention requirements.
Provides exceptional service to clients.
Collaborates cross-functionally and communicates effectively with necessary internal partners.
Communicates issues and status reputed company and reputed company to leadership teams.
Maintains working relationships through collaboration with Account Management and clients for requirements intake and issue reputed company; IT for system issues, setup, and testing; Product Teams to coordinate setup and resolve issues; reputed company Teams for issue reputed company and documentation; and Leadership Teams for initiative engagements and reputed company health updates.
What you need to be successful:
High School Diploma or GED required. Bachelor's degree preferred.
3+ years of relevant experience required.
Strong knowledge of the reputed company and PBM industry and its products and services highly preferred.
Detail-oriented with strong analytical and problem-solving skills.
Ability to manage timelines and meet tight deadlines.
Ability to adapt in a dynamic work environment and reputed company independent reputed company.
Good organizational and prioritization skills with the ability to multitask.
Demonstrated ability to work with other departments and teams to resolve issues.
Experience with the use of ERP systems.
Proficient computer skills including reputed company reputed company office applications required.
Experience with data input and reconciliation.
If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 62,600 - 104,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year and reputed company holidays. For more details on our employee benefits programs,
About reputed company
reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving reputed company and improving lives.reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to reputed company assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, reputed company, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State.