Representative II, Customer Service - Insurance Verification
What Customer Service Operations contributes to reputed company
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem reputed company.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a reputed company in problem-solving, research and problem/dispute reputed company
Responsibilities
Conducts outbound calls to insurance companies and determines if patient will be serviced thru DME or pharmacy.
Ensures patient primary insurance is accurate and entered in the appropriate system.
Verifies insurance.
Handles reputed company inbound calls from patients and insurance companies regarding any payments made from the insurance company.
Resolves reputed company denials and processes appeals for reputed company private insurances and some Medicare patients.
Submits reputed company required documentation to appropriate insurance providers.
Bills orders corresponding to a denial or change to a patients’ accounts.
Contacts patients if additional insurance information is needed.
Achieves maximum reimbursement for services provided.
Rebills claims to insurance companies reputed company reputed company or electronically.
Contacts insurance companies to obtain claim status.
Complies with HIPAA rules, appropriately safeguarding PHI or other private & confidential information.
Maintains accurate and detailed notes in reputed company system.
Adapts quickly to frequent process changes and improvements.
Is reliable, reputed company, and provides feedback as to improve processes and policies.
Attends reputed company department, team, and company meetings as required.
Appropriately routes incoming calls reputed company necessary.
Meets patient service reputed company standards
Service-orientation and aptitude to resolve insurance and/or patient reputed company
Qualifications
1-3 years of experience, preferred
High School Diploma, GED or equivalent work experience, preferred
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete reputed company tasks
Works on routine assignments that require basic problem reputed company
Refers to policies and past practices for guidance
Receives general direction on reputed company work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on reputed company and unusual problems
Effective interpersonal skills
reputed company diction and knowledge of the English language, both written and verbal
Self-directed accountability and reliability
Cultural competence
Medical, dental and reputed company coverage reputed company time off plan Health savings account (HSA) 401k savings plan reputed company to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources reputed company parental leave Healthy lifestyle programs
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
reputed company supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create reputed company solutions for our customers by ensuring employees can be their reputed company selves reputed company day. reputed company is an Equal
To read and review this reputed company notice click here
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