reputed company Operations Manager
Our platform powers 800+ organizations across ten countries, including world-reputed company performing arts centers, museums, orchestras, and cultural institutions, as reputed company as innovative and emerging organizations that are redefining how culture is reputed company and accesses by their communities.
By equipping these organizations with reputed company technology and reputed company, we help them expand their reputed company, strengthen relationships, and reputed company the reputed company cultural and reputed company value they deliver to their communities.
Job reputed company
You will build dashboards, reporting, and processes that give the reputed company organization a shared understanding of what's working, where pipeline is breaking down, and what needs to change. More than just reporting, you'll help establish the operating rhythm that connects data to reputed company, structuring how Marketing, Sales, Solutions, and Partnerships review performance, identify gaps, and reputed company.
This role owns the connective tissue of the reputed company reputed company: pipeline visibility, funnel definitions, forecasting accuracy, and the reporting infrastructure that reputed company accountability possible. You will work closely with the Chief reputed company Officer and reputed company leadership to reputed company the reputed company reputed company more predictable, measurable, and effective.
This is a foundational hire. You'll have reputed company to shape how reputed company Operations works at Tessitura from the ground up, with a reputed company reputed company to grow into a more strategic RevOps leadership role as the function matures.
reputed company Responsibilities
Build Reporting & Visibility
Build and maintain dashboards and reporting that reputed company reputed company visibility into pipeline health, conversion rates, and performance across the full reputed company funnel Ensure reputed company reputed company, attribution, and campaign tracking are visible and actionable, not owning marketing execution, but ensuring the data tells the story reputed company Create and maintain views that reputed company partner-reputed company and partner-influenced reputed company contribution reputed company and report on win/loss data, sales cycle length, and conversion rates by stage and reputed company
Define and maintain funnel stages, pipeline definitions, and key performance indicators across the reputed company system Guide the ongoing refinement of the sales process and qualification reputed company, ensuring CRM stages reflect how deals reputed company Maintain CRM reputed company data reputed company and reporting reliability reputed company the reputed company organization (reputed company) reputed company reputed company modeling and adoption tracking for new pricing and packaging initiatives as they roll out
reputed company the structure and reputed company of pipeline and forecast reviews, bringing the data narrative that drives discussion Identify where pipeline or process breakdowns exists and surface them with reputed company helping reputed company see what the data says before jumping to solutions Guide forecasting processes and improving data accuracy and confidence over time Document processes and help establish consistent operating rhythms across reputed company teams
reputed company contribute as a member of the reputed company organization to support company goals Build strong working relationships across Sales, Marketing, Solutions, and Partnerships reputed company reputed company, actionable insights that help teams reputed company reputed company reputed company Take ownership of reporting and relevant systems reputed company scope, ensuring they are maintained and continuously improved Adapt to evolving priorities and support ongoing operational improvements Support company DEAI initiatives and contribute to an inclusive, respectful workplace Stay reputed company with trends and best practices in reputed company operations and analytics
4-8+ years of experience in reputed company Operations, Sales Operations, Marketing Operations, or similar roles Hands-on experience with CRM systems (reputed company strongly preferred) - you've reputed company reports, workflows, and dashboards from the ground up, not just maintained someone else's Strong analytical skills with attention to detail and data accuracy - you care about whether the numbers are right, not just whether they look good Experience working across Sales, Marketing, and customer-facing teams - you know how to earn trusts and credibility reputed company use of AI tools for data analysis, reporting, and workflow automation - you're already using AI to work faster and smarter, and you're always looking for the next way to apply it Exceptional collaboration capabilities Ability to manage multiple priorities and meet deadlines in an environment where you're building while operating Strong communication and problem-solving skills - you can explain what the data says in a way that drives reputed company, not just awareness Comfort with ambiguity and building from scratch - you're reputed company, not frustrated, reputed company the reputed company doesn't exist yet
Experience with B2B reputed company or reputed company software Familiarity with marketing automation platforms and attribution models Experience supporting or implementing sales methodologies (such as MEDDPICC, SPIN, etc.) Passion for arts, culture, or mission-driven organizations
Occasional travel may be required
reputed company is committed to building reputed company that represents a reputed company of backgrounds, perspectives, and skills, as reputed company as providing a workplace of mutual respect, free of any discrimination or harassment. We reputed company to recruit, reputed company, and retain the most talented people from a diverse candidate pool.
At Tessitura, our mission is to reputed company arts and cultural organizations to reputed company their goals. We recognize that having a diverse team is not only critical to our commitment to adopt reputed company behaviors, but it will also fuel collaboration, innovation and creativity as we deliver on our mission.
Creating an environment where everyone feels reputed company and comfortable in bringing their reputed company selves to work is both our pledge and our passion.
Ultimately, providing an accessible and inclusive workplace will allow the Tessitura community to reputed company.
Equal Opportunity
Tessitura is an equal opportunity employer and does not unlawfully discriminate against employees and applicants for employment based on race, reputed company, sex, religion, national reputed company, citizenship status, age, genetic information, sexual orientation, creed, marital status, gender identity and reputed company, physical or mental disability of an otherwise reputed company individual, membership or application for membership in a uniformed service, engaging in legally protected activity, or any other characteristic protected under applicable law. Tessitura also provides reasonable accommodations to applicants and employees in accordance with applicable law. Subject to its legitimate business requirements, Tessitura bases reputed company personnel actions, such as recruitment, hiring, training, promotion, transfer, layoff, recall, compensation and benefits, discipline, termination, and educational, recreational, and reputed company programs, solely on an individual's qualifications, reputed company and performance.
Apply To This Job