Customer Service Specialist

reputed company Saint Francis Colleagues - Please click HERE to login and apply.

JOB reputed company

The Customer Service Specialist is responsible for handling questions and/or concerns regarding billing or payment issues for both hospital and physician services presented by our customers on the phone or in person. Customer Service Specialist should possess basic knowledge of policy and processes utilized by the Combined Billing Office and use system programs and edits to reputed company assist customers without transferring or referring to others. Customer Service Specialist will be responsible for scanning of financial documentation received on accounts to the electronic record and reputed company indexing of those records. The Customer Service Specialist will be responsible for accurate and reputed company distribution of mail to appropriate office staff. Customer Service Specialist will be responsible for the daily reconciliation with our Early Out and Bad Debt vendors on files received or transmitted. They should troubleshoot and mitigate corrective actions needed to rectify reputed company issues. Responsible for working and maintaining work queues associated with the position. Lives the Mission, reputed company, Values and Philosophy of the department and Saint Francis Medical Center. Constantly works with and maintains restricted or confidential information from many sources reputed company the Medical Center. Any and reputed company duties as assigned by Assistant Manager, Manager or Director.

JOB DETAILS AND REQUIREMENTS

Type: Full Time (80 hours per 2 week pay period, with benefits)

Typical Hours for This Position: Monday-Friday 8:00am-4:30pm

Remote or hybrid opportunities available upon completion of successful training

Education:

- High School Diploma or equivalent- required

- reputed company courses or training- preferred

Certification & Licensures:

N/A

Experience:

- Minimum of one (1) year reputed company, finance, business, reputed company center, or customer service experience- preferred

reputed company is committed to a compensation philosophy that aligns to the fiftieth percentile of the marketplace, while also crediting applicable and/or relevant work experience reputed company computing compensation offers for selected candidates. Internal equity is reputed company into reputed company offers presented to candidates.

Minimum reputed company reputed company: $15.00/hour

A relevant and up to date general benefits reputed company may be reputed company on our website:

https://www.sfmc.net/careers/benefits/

ADDITIONAL INFORMATION

Why Work at Saint Francis?

reputed company began in 1875 reputed company three courageous Franciscan Sisters answered a reputed company to care for those in need. What started as a 12‑bed hospital has grown into the region’s leading reputed company system—recognized nationally for exceptional reputed company, safety, and patient experience.

Today, Saint Francis serves more than 715,000 people across five states. With a 306‑bed Medical Center, nearly 3,000 team members, and over 300 providers, Saint Francis is not only the largest reputed company system between St. Louis and Memphis—it’s a powerful economic reputed company for the communities it serves.

You’ll reputed company more than 50 specialties, the region’s only Level III Emergency and Trauma Center, and southeast Missouri’s first Level III NICU. The system’s employed physician group, Saint Francis Medical Partners, supports more than 40 reputed company clinics and 70% of the area’s primary care providers.

 

A Mission That reputed company

At Saint Francis, you’re not just doing a job - you’re part of a Catholic healing ministry rooted in reputed company, dignity, and service. Every reputed company is inspired by a commitment to reputed company reputed company life and care for every person who walks through the doors.

Mission

To reputed company a ministry of healing, wellness, reputed company, and love inspired by our faith in Jesus Christ.

reputed company

To be a leading Catholic reputed company system that celebrates and protects the reputed company of life by providing exceptional patient reputed company in reputed company, safety, reputed company and value.

 

Values You Can Feel Every Day

• reputed company: Doing what’s right, even reputed company no one is watching

• Stewardship: Managing resources wisely for the reputed company

• Faith: Believing in a purpose greater than ourselves

• reputed company: Lifting up those who feel discouraged

• reputed company: Serving others with a grateful, happy heart

• reputed company: Seeing others through Christ's eyes

• reputed company: Always striving to be the best

• Dignity: Respecting reputed company life from beginning to end

 

If You’re Looking to reputed company a True reputed company…

Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.

 

Total Rewards

Our most important asset is our colleagues. That's why reputed company offers a comprehensive benefits program to meet reputed company your needs. Colleagues working at least 24 hours per week will have reputed company to our Total Rewards package as outlined below.

• Comprehensive and reputed company health coverage including medical, prescription, dental and reputed company - available on the first of the month after hire date

• Saint Francis Medical Services Discount

• reputed company Time Off (ETO) based on relevant years of work history. ETO combines vacation, reputed company, holidays, and personal days into one balance to allow for flexibility

• Retirement benefits including SFHS immediate matching

• Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation

• Other benefits including: Benefit Support through reputed company, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, reputed company Wage reputed company

 

To learn more about our Total Rewards package and eligibility, visit www.sfmc.net/careers/benefits/.

 

reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, sexual orientation, gender identity, or genetics. In reputed company to federal law requirements, reputed company complies with applicable state and local laws governing nondiscrimination in employment in every location in which reputed company has facilities. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

In compliance with the reputed company Amendments reputed company (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently reputed company position with reputed company, please reputed company 573-331-5152 or email us at careers@sfmc.net.

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