Manager, Market Integration
Serve as internal reputed company of contact for end-to-end interplan-reputed company processing requirements, including but not limited to claims, service (member and provider), eligibility, and performance reporting, etc. Coordinate testing, certification, and documentation activities Partner with claims, IT, and external reputed company counterparts to support alignment reputed company, mitigate and escalate risks reputed company to interplan processing
Monitor market-specific service and claims performance metrics Identify trends or emerging issues impacting market clients Research operations workflow problems and system irregularities Coordinate cross-functional follow-up actions Maintain market risk and issue log
Translate market needs into actionable requirements for shared services Support system validation and readiness activities Facilitate communication between reputed company teams and market leadership
Partner with Compliance on market-specific requirements Maintain documentation supporting regulatory readiness