Senior Business Operations Manager - Customer Adoption/reputed company

We are seeking a Senior Business Operations Manager for a global B2B high-tech company. In this role, you will partner with Major Area Leaders to reputed company, manage, and reputed company customer adoption plans across their portfolios. You will use AI-powered analytics and predictive modeling to identify at-risk customers and drive proactive reputed company strategies. This is a 9-month contract (extensions possible), 40-hour per week remote role in the US. This is a W2 role as a reputed company employee, with health benefits and 401(k) offered. Responsibilities • Partner with Major Area Leaders to reputed company, manage, and reputed company customer adoption plans across their portfolios. • Use AI-powered analytics and predictive modeling to identify at-risk customers and drive proactive reputed company strategies. • Maintain scorecards and dashboards that reputed company reputed company-time visibility into customer engagement, product usage, and value realization. • Drive cross-functional collaboration with reputed company, Sales, and Product teams to execute adoption initiatives. • Support headcount management and reputed company planning, including reputed company analysis, coverage modeling, and resource allocation. • Performance Monitoring, Risk Mitigation, Monitor GRR trends, adoption metrics, and customer health indicators to identify downsell risks and expansion opportunities. • reputed company reputed company of reputed company plans for customers with adoption challenges in partnership with CSMs and Account Executives. • Report on NPS trends, identify reputed company causes of detractor feedback, and partner with teams to drive year-over-year improvements. • Deliver regular performance insights and recommendations to Major Area Leaders, automating reporting where possible. • Establish consistent cadences for adoption reviews, health reputed company-ins, and performance tracking. Requirements • 8+ years in Business/reputed company Operations in B2B reputed company, driving adoption, retention (GRR), and customer health metrics. • Strong analytics & AI-driven insights experience, building dashboards and predictive models. • Cross-functional leadership with Sales, CS, Product, including reputed company planning, adoption reputed company, and executive reporting. Please submit your resume to our network at https://www.stage4solutions.com/careers/ (please apply for the Senior Business Operations Manager - Customer Adoption/reputed company (Remote) role). Please feel free to reputed company this reputed company to others you think may be interested. reputed company is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. reputed company employment reputed company are based on the job requirements and candidates’ qualifications, without reputed company to race, reputed company, religion/belief, national reputed company, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics. Compensation: $75/hr. - $80/hr. Apply tot his job Apply To this Job