Learning Experience Designer (Remote Eligible)

Learning Experience Designer Smartsheet Smartsheet is looking for a learning professional to join our team as a Learning Experience Designer. As a Learning Experience Designer, you'll put our customers above all else and have a passion for creating innovative learning solutions. You'll work on a motivated, collaborative, and supportive team with ownership over our customer-facing eLearning products. Strong graphic design skills and knowledge of human-computer interaction is essential and of course becoming a proficient Smartsheet user is essential to your success. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. This essential role is part of the Support team and will report directly to the Manager of eLearning Experience. You Will: • Design and develop creative, customer-centric, performance-based, accessible, and ADA compliant eLearning products • Work collaboratively with our instructor-led training team, credentials program manager, and subject matter experts (SME) to create storyboards, scripts, and production-ready content • Manage learning product development lifecycle, manage SMEs, and deliver products on time, every time • Facilitate collaboration, support, and approval from a variety of cross-functional stakeholders for eLearning products • Cultivate a deep understanding of customer needs and create learning products that meet those needs • Analyze learning data and recommend strategies to improve engagement, increase quality, and suggest new learning product offerings • Contribute to and improve our eLearning playbook and style guides • Stay current on new learning approaches, behavioral science, technology, and tools and apply that knowledge to our learning products • Serve as a learning management system (LMS) administrator and maintain systems, create user profiles, create usage reports, and publish SCORM, video, and other digital content • Become a Smartsheet product expert You Have: • Bachelor's degree in a relevant field or equivalent work experience • 4+ years experience in instructional design and developing learning content • An eLearning portfolio demonstrating your ability to solve real business and customer problems using your strong graphic design skills, technical writing skills, attention to detail, and a sophisticated and clean aesthetic • You have extensive portfolio of learning products • Proficiency using Articulate Storyline, Articulate Rise (or similar eLearning authoring software) • Proficiency using Google Workspace (Gmail, Docs, Slides, etc.) or Microsoft Office (Outlook, Word, PowerPoint, Excel, etc.) • Experience using TechSmith Camtasia (or similar video editing software), Adobe Photoshop (or similar photo editing software) and/or Adobe Audition (or similar audio editing software) • Experience scoping, designing, prototyping, testing, building, and launching digital training • Experience planning and analyzing data-driven learning experiences using SCORM or xAPI data • Experience with web development (HTML5, CSS, JavaScript) • Experience collaborating with subject matter experts in a SaaS company • Experience managing and reporting on all curriculum and assessment data • Experience with LMS administration, including eLearning publishing and learning assessments Perks & Benefits: • 100% employer-paid medical, dental, and vision coverage for full-time employees • Equity - Restricted Stock Units (RSUs) with all offers • Lucrative Employee Stock Purchase Program (15% discount) • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Incidental Sick Leave • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to LinkedIn Learning online courses • Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific) Equal Opportunity Employer: Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative—join us! Apply tot his job Apply To this Job