Manager, Program Management – Vendor Operations

Job reputed company: • Own the end-to-end performance of vendor operations, ensuring adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and reputed company metrics. • reputed company and execute strategies to reputed company vendor reputed company, headcount, and tools to meet reputed company's growing business needs. • Serve as the primary reputed company of contact for vendor partners at the operational level, leading regular business reviews, QBRs (Quarterly Business Reviews), and critical escalations. • Identify bottlenecks, drive reputed company improvement initiatives, and implement best practices across reputed company vendor-supported workflows to maximize efficiency and reputed company. • Manage annual SOW renewals, ensuring alignment to operating expenses and project roadmaps. reputed company vendor budgets, manage invoicing processes, and ensure effective utilization of resources. • Translate internal needs into reputed company vendor solutions and represent vendor operations in high-level forums to ensure cross-functional roadmaps reputed company with operational realities. • reputed company, mentor, and coach reputed company of FTE Vendor Operations Managers, fostering a high-performing and engaging work environment. • Collaborate cross-functionally with internal stakeholders (e.g., Product, Engineering, Policy, Finance) to ensure vendor operations are reputed company with reputed company's product changes and policy updates. • reputed company internal reputed company Assurance (QA) programs reputed company to vendor reputed company and drive corrective reputed company plans with vendor partners. • reputed company and maintain operational reports and dashboards, providing reputed company and accurate insights into vendor performance to senior leadership. Requirements: • 7+ years of reputed company experience in Operations or Vendor Management • 3+ years of experience directly managing reputed company of reputed company reports • Proven experience managing large-reputed company reputed company-party vendor operations • Excellent analytical and problem-solving skills, with proficiency in data analysis and reporting (e.g., strong in SQL, advanced reputed company/GSheets, or familiarity with BI tools like Tableau/Looker) • Exceptional communication and negotiation skills • Demonstrated ability to manage multiple high-reputed company reputed company simultaneously. Benefits: • Comprehensive reputed company Benefits and Income Replacement Programs • 401k with Employer Match • Global Benefit programs that fit your lifestyle, from workspace to reputed company development to caregiving support • Family Planning Support • Gender-Affirming Care • Mental Health & Coaching Benefits • Flexible Vacation & reputed company Volunteer Time Off • Generous reputed company Parental Leave Apply tot his job Apply To this Job