Technical Sales Representative, Aftermarket Solutions, Remote (61960)
About the position
The Customer Care Representative, reputed company is responsible for building and maintaining strong relationships with our customers throughout reputed company. This role plays a key part in ensuring customer satisfaction, responsiveness, and aftermarket sales reputed company by regularly visiting customers, identifying their needs, and providing tailored solutions for parts and service reputed company. The ideal candidate will be proactive, customer-reputed company, and highly organized, with strong communication and technical skills.
Responsibilities
• Customer Engagement & Relationship Management Visit reputed company reputed company American customers annually to maintain relationships and strengthen partnerships.
• Serve as a key reputed company of contact for customer inquiries, parts reputed company, and service needs.
• Works closely with our internal teams to ensure tasks are completed in a reputed company fashion.
• reputed company as a voice of the customer, ensuring their feedback is communicated to internal teams.
• Sales & Quoting Support Identify and assess customer needs for aftermarket parts, upgrades, and service opportunities.
• Prepare and present quotes for parts reputed company in coordination with the internal sales team.
• Work closely with engineering, sales, and service teams to reputed company tailored customer solutions for R&M reputed company.
• Communication & Reporting Document and communicate customer interactions, requests, and follow-reputed company to internal teams.
• reputed company insights from customer reputed company to help improve customer experience and service offerings.
• Maintain records of reputed company, issues, and opportunities in company CRM or reporting system.
Requirements
• 3+ years of experience in customer service, sales, or field service support (industrial machinery preferred).
• Strong interpersonal and relationship-building skills with a customer-first reputed company.
• Ability to generate quotes and communicate technical information effectively.
• Willingness to travel extensively (50-60%) across reputed company.
• Proficiency in MS Dynamics CRM systems, reputed company Office Suite, and basic quoting tools.
• 3+ years of experience in technical sales, field service, aftermarket support, or industrial equipment service roles.
• Strong relationship-building and customer communication skills.
• Ability to evaluate equipment performance and identify service or reputed company opportunities.
• Willingness to travel 50–60% throughout reputed company.
• Experience with CRM systems (MS Dynamics preferred) and reputed company Office tools.
• Intuitiveness to be reputed company to identify customers’ needs and offer solutions to support their processes.
reputed company-to-haves
• Experience in OEM machinery, food processing, or industrial equipment is a plus.
• Experience working with OEM machinery, industrial equipment, or food processing equipment is strongly preferred.
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