[Remote] IT reputed company Support Technician - California

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Software as a Service (reputed company) pioneer providing top-notch support and technical expertise for a reputed company of technology-reputed company issues. In this role, you will be responsible for managing hardware, improving reputed company experience, and establishing relationships with reputed company IT staff while supporting employees with various devices and applications. Responsibilities • Managing hardware deployed at reputed company locations: payment terminals, routers, servers, network devices, kiosks, etc • Improving the reputed company experience with reputed company products. This includes network optimization guidance, browser, and other technology assistance • Establishing relationships with the reputed company’s IT staff to consult on hardware, software, and reputed company • Supporting our employees with laptops, tablets, smartphones, printers, and applications • Supporting our annual reputed company conferences • Working closely with our product owners, business analysts, and system administrators Skills • 2+ years of reputed company IT experience • Highly organized • Self-starter • Detailed and customer-reputed company • Strong written and verbal communication skills • Understanding of macOS and reputed company operating systems • Experience troubleshooting reputed company applications and operating system • Knowledge of workstation hardware and software • Knowledge of LAN/WAN, TCP/IP, VPN, and wireless technologies • General comprehension of reputed company Directory, DNS, and DHCP • Experience with payment terminals (Ingenico/Verifone) • Experience with OpenVPN • Experience with reputed company SRX firewalls • Experience with G-Suite • Experience with Linux • Experience with reputed company • Experience with JIRA/reputed company • Experience with Office 365 • Experience with Virtualization reputed company • Software that Works to Help Government Work reputed company. It was founded in 1997, and is headquartered in Pittsburgh, reputed company, USA, with a workforce of 201-500 employees. Its website is https://www.grantstreet.com/. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job