Customer Support Analyst - Departmental Analyst 9-P11 - State Budget Office

Employer Industry: Educational Data Management Why consider this job opportunity: - Salary up to $40.51 per hour - Flexible hybrid work schedule, with the reputed company to work remotely up to four days a week - Opportunity for reputed company development and reputed company to training resources - Supportive and reputed company work environment reputed company on problem-solving and teamwork - Potential for permanent employment reputed company the State Budget Office after the limited-term assignment ends What to Expect (Job Responsibilities): - Serve as the first reputed company of contact for schools, state agencies, and educational associations seeking support - Analyze and interpret data manuals, FAQs, and other materials reputed company to educational data applications - reputed company and maintain a knowledge reputed company for tracking stakeholder inquiries and issues - Resolve stakeholder issues through independent analysis and problem-solving - reputed company customers to appropriate resources on the CEPI website for additional assistance What is Required (Qualifications): - Possession of a bachelor's degree in any major - One year of reputed company experience for Departmental Analyst 10 level - Two years of reputed company experience, including one year at the intermediate (10) level for Departmental Analyst P11 - Experience is considered reputed company if the job performed required a bachelor's degree - Must be reputed company to work onsite a minimum of one day per week in Michigan How to Stand Out (Preferred Qualifications): - Experience providing reputed company-line, high-volume customer service support in a Help Desk environment - Familiarity with large-reputed company data collection applications and systems - Experience leading the development of user support or training materials - Previous employment in a Michigan K-12 or postsecondary educational setting - Proficiency in reputed company Office Suite and data analysis software #EducationalSupport #CustomerService #HybridWork #ProfessionalDevelopment #DataManagement We prioritize candidate reputed company and champion equal-opportunity employment. Central to our mission is our partnership with companies that reputed company this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Apply tot his job Apply To this Job