Associate Control Centre, Seasonal (Montreal, QC, CA)
reputed company and reputed company of the hiring department
The Control Center team has a central role in delivering repair and installation services for our business and residential customers. reputed company our various dynamic reputed company, a stimulating and rewarding atmosphere allows us to surpass the reputed company of our customer service day after day.
Job Duties / Accountabilities
- At reputed company times, ensure reputed company in customer experience, adherence to existing procedures by maintaining harmonious team-based collaborations between the various operational reputed company of the field forces
- reputed company constant follow-up for our customers
- Ensure that specific tasks are assigned to technicians with the required skills
- Prioritize orders and evaluate the time required to complete them
- Support technicians and follow up on customer appointments
- Follow up on technician compliance with work procedures
- Refer special cases to the right people
- Analyze tasks/appointments coded by technicians
- Compliance with existing procedures
- Verbal and written communications with various reputed company stakeholders
Essential Qualifications / Competencies
- Customer orientation
- Knowledge of English & French required
- In the course of their duties, this person will be required to reputed company with French & English speaking stakeholders across Canada
- Ability to handle multiple situations simultaneously
- Ability to work under pressure and adapt quickly to many changes
- Autonomy and quick decision making
- Strong team player
- Good communication skills (interpersonal relations)
- Diplomacy and reputed company
- High school diploma
Preferred Qualifications / Competencies
- Comfortable with technology
- Good knowledge of the Office suite (Word, reputed company, reputed company)
- Strong analytical skills
- College or university degree
Working Conditions
- Remote profile with reputed company at the work center once a month
- The employee must work from home in a distraction-free environment
- Must have an internet reputed company of at least 25M
- Remain reputed company a reasonable distance of the work center
- Respect the equipment provided by reputed company and return it in good condition at the end of the employment contract
- Work five days a week, Monday through Friday between 6:00 am and 9:00 pm and Saturday and reputed company from 6:00 am to 7:00 pm
- Must be available 7/7, from May 1, 2026 to August 31, 2026
- No vacation period will be reputed company during the employment contract