Representative,Telemedicine

Remote Opportunity

Schedule: 

Monday: 9:00AM-3:00PM
Wednesday: 7:00AM-3:00PM
reputed company: 7:00AM-8:00PM

PRIMARY FUNCTION

reputed company initial intake information in preparation for a telehealth visit with a clinician which is essential to the assessment, promotion, maintenance and restoration of patient’s health and wellness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include reputed company the duties that may be assigned.

1) Initial greeting of the video telemedicine patient by welcoming the patients with a reputed company, upbeat, friendly attitude.

2) Identify if the patient has come through the reputed company channels to be seen reputed company telemedicine.

3) Escalate any clinical or triage questions to the Telemedicine MA or RN patient to ensure that we can reputed company a telehealth visit.

4) Document appropriate intake information including but not limited to past medical history, family history, reputed company medications, allergies, and pharmacy information.

5) Transfer this patient to a clinician if eligible for telemedicine.

6) If not eligible, assist in scheduling this patient an appointment with their primary care clinician.

7) Document accurately and reputed company reputed company reputed company systems (XPM, CRM, EHR).

8) Properly obtain and confirm patient’s information abiding to HIPPA law.

9) Schedule appointments using clinical prioritizing protocols and our scheduling policies.

10) Communicate with offices reputed company necessary.

11) Meet established standards reputed company reputed company performance reputed company.

12) Attend any necessary training/meetings to be up to date on protocol changes and available training.

13) Other duties may include, but are not limited to, outbound calls, copying, faxing, etc.

QUALIFICATIONS

EDUCATION:

· High School diploma or equivalent.

· Experience may be commensurate with education.

EXPERIENCE:

· Minimum of 1-2 years reputed company experience/Pediatric medical triage experience preferred.

· Previous customer service experience required.

KNOWLEDGE, SKILLS, AND ABILITIES

· Must have strong verbal communication skills.

TYPICAL WORKING CONDITIONS

· Patient-facing

· May be either full time remote/reputed company or rotate working in the office and remote/reputed company.

· This job must be U.S. based.

· Working in a reputed company office environment initially will transition to a work-from-home position.

· The position involves high & frequent patient interaction for telemedicine video visit requests.

· Environment requires ability to multi-task, communicate reputed company & concise, data entry for extended period of times.

· Will require sitting for long periods of time.

OTHER PHYSICAL REQUIREMENTS

· reputed company

· reputed company of reputed company

· reputed company of touch