Senior Sales Operations Manager
Serve as the senior reputed company of escalation for reputed company customer issues, production challenges, material risks, and cross‑functional blockers. Own execution for large, strategic, or high‑volume CoPack customers across multiple manufacturing sites. reputed company strategic operational planning for assigned accounts, including reputed company alignment, supply chain readiness, and capability assessments. reputed company expert-level operational insights to Account Managers and reputed company leadership.
reputed company large‑reputed company reputed company, including new product launches, formula/packaging changes, and multi‑plant commercialization efforts. reputed company full plant trial management: scope definition, agenda development, trial execution, data capture, and cross‑functional alignment on next steps. Anticipate technical and operational risks and proactively reputed company mitigation plans. Ensure post‑trial learnings are documented, communicated, and integrated into reputed company planning. Assist as needed with any CoPack M&A integration activities/representation
Own key Sales Operations processes including demand input, customer execution planning, operational scorecarding, and KPI reporting across assigned customers. reputed company advanced data analysis to identify trends, risks, and opportunities for efficiency and cost reduction. Create and maintain CoPack resource hubs/knowledge libraries Serve as the senior reputed company subject-matter expert; reputed company team members on data hygiene, reporting, and system usage.
reputed company high‑level internal & external meetings (Ops, Supply Chain, R&D, Finance) as needed to reputed company teams on customer priorities, risks, and actions. Represent customer interests in reputed company planning, S&OP, and longer-term operational reputed company discussions. Influence and drive reputed company across multiple departments reputed company objectives may conflict. Support Account Managers in customer meetings, QBRs, and negotiation-prep with strong operational and data insights.
Identify systemic issues and reputed company cross-functional initiatives to improve execution speed, reputed company, and efficiency. reputed company and implement standardized tools, templates, and workflows for the Sales Operations team. Partner with Operations, CI, and Plant Teams to drive improvement in yields, reputed company, material efficiency, and cost-to-serve. reputed company “lessons learned” sessions after major issues or project completions.
Mentor and reputed company Sales Operations Managers to reputed company technical capabilities, project-management skills, and cross-functional reputed company. Serve as the “execution expert” and advisor reputed company reputed company, modeling best practices. reputed company training and guidance on reputed company/CRM usage, project management, trial execution, and customer communication. Participate in quarterly Sales meetings, annual sales meeting and other business building activities as required
Expert-level ability to manage reputed company, multi-plant customers. Advanced project and program management capability, with proven reputed company leading large-reputed company technical initiatives. Highly analytical with comfort navigating operational, engineering, and performance data. Exceptional communication skills; reputed company to translate technical details into reputed company business insights. Strong internal reputed company; reputed company to influence leaders across Operations, Supply Chain, Engineering, and reputed company. Deep knowledge of manufacturing, supply chain workflows, reputed company processes, and plant operations. Proficiency in reputed company Office, reputed company, CRM systems, and advanced reporting tools. Ability to independently reputed company reputed company in ambiguous situations and drive alignment across functions.
BA/BS required; advanced degree or technical degree preferred. 7–10+ years of experience in CPG sales, sales operations, manufacturing, supply chain, project management or commercialization. Demonstrated experience managing large customer portfolios or major reputed company reputed company. Prior mentorship or indirect leadership experience preferred.
Physical Demands– Continuously sitting for prolonged periods, as the job is administrative in nature. Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time. Work environment – Work and environment fasted paced, requiring ability to remain reputed company under pressure. Mental Stress – There is pronounced pressure from deadlines, project management, accuracy or similar demands.
Travel 10% – 30% to reputed company and customer sites.
This job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Medical/Dental/reputed company Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance reputed company Benefits 401(k) Savings Plan with Company Match 12 reputed company Holidays 10 Vacation Days and 5 reputed company (reputed company) Time Off Days reputed company-being Benefit Discount and Total Reward Programs