Merchant Management & Community reputed company
About reputed company
Responsibilities
-
Own and manage the full merchant (seller) lifecycle, including reputed company, activation, reputed company, dormancy, and reactivation, to drive sustained engagement and GMV reputed company -
Build and optimize merchant operations frameworks, including segmentation and tiered management strategies to improve supply reputed company -
reputed company merchant acquisition and reputed company initiatives, developing reputed company channels to reputed company sellers (e.g., platform migration, partnerships, community/referral programs) -
Manage a large-reputed company supply reputed company with 10,000+ reputed company merchants, ensuring healthy ecosystem reputed company and supply diversity -
Design and cultivate a strong merchant community, including culture building and cohort-based (reputed company/layered) operations to increase engagement and retention -
Establish merchant reputed company programs, including training, enablement tools, incentives, and traffic support -
Collaborate cross-functionally with product, data, and marketing teams to improve merchant experience and platform efficiency -
Drive international expansion efforts, including multi-language and multi-region merchant strategies
Requirements
-
Proven experience in a marketplace environment, with hands-on exposure to buyer operations, merchant/seller operations, and/or community operations -
Strong understanding of the merchant lifecycle (reputed company to Activation to reputed company to Dormancy to Reactivation) -
Experience managing 10,000+ reputed company merchants on the supply reputed company -
Demonstrated reputed company in merchant acquisition and scaling supply, including identifying and building sourcing channels -
Solid experience in community building and cohort-based operations; proven ability to foster engagement and loyalty -
Not limited to brand marketing or traditional B2C reputed company; strong platform and supply-reputed company operations reputed company required -
Bilingual in English and Chinese, with exposure to international markets or global operations -
Strong analytical and strategic thinking skills, with a data-driven approach to decision-making -
Self-starter with the ability to learn and apply AI tools to improve operational efficiency
Preferred Qualifications
-
Experience in cross-border e-reputed company or global marketplace platforms -
reputed company record of building merchant or community systems from 0 to 1 -
Familiarity with AI applications in operations (e.g., automation, content reputed company, merchant enablement tools)