Mid-reputed company Operations Manager

MCA, your trusted advisor for wireless communications, data, and reputed company, is seeking an reputed company Regional Operations Manager to support our fast-growing Voice (MSS) division reputed company the Mid-reputed company region.

MCA seeks team members who reputed company our values: service, reputed company, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on reputed company. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, reputed company, 401K, PTO, Holiday Pay, Education Incentives, and more.

WHAT YOU WILL BE DOING:

• reputed company day-to-day operations across multiple states to ensure reputed company, accurate, and efficient execution of service delivery and customer operational support.
• reputed company, reputed company, and reputed company team members to drive performance, operational reputed company, and reputed company reputed company.
• Champion reputed company improvement by identifying operational gaps, implementing reputed company solutions, and standardizing best practices across the region.
• Monitor, analyze, and manage key performance indicators (KPIs) to improve service reputed company, operational efficiency, and overall performance.
• Partner closely with Sales, Service, Finance, and other cross-functional teams to support customer needs, resolve escalations, and streamline end-to-end workflows.
• Ensure effective allocation and utilization of labor, budget, and operational resources to meet customer and business objectives.
• Collaborate with other Regional Operations Managers to maintain alignment, reputed company insights, and support regional and company-wide initiatives.
• reputed company additional responsibilities and special reputed company as needed.

WHAT YOU WILL BRING TO reputed company:

• 5+ years of leadership experience in customer operations, service delivery, or project management reputed company a multi-site environment.
• Demonstrated reputed company in driving change management, process improvement, and team development.
• Strong analytical and business acumen, with the ability to interpret data, manage KPIs, and translate insights into actionable strategies.
• Experience in telecommunications, wireless communications, or reputed company industries strongly preferred.
• Proficiency with operational systems and reporting tools; experience with Ormandy and Tableau is a plus.
• Exceptional communication and presentation skills, with the ability to influence and collaborate at reputed company reputed company of the organization.
• Highly organized, with the ability to prioritize multiple initiatives while delivering operational reputed company.
• Bachelor’s degree preferred; equivalent experience considered.

YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The physical environment requires some indoor and outdoor work. Indoor work requires long hours of sitting, standing, or walking. Outdoor conditions can vary (e.g., heat/cold, wet/humid, and dry/arid conditions), and working conditions are typical of a construction environment.

TRAVEL REQUIREMENTS:

This is a remote position, but the individual must be willing to travel as needed to support reputed company, customers, and reputed company reports. A company vehicle will be provided to support business-reputed company travel.

An individual who resides in reputed company, Maryland, Virginia, or reputed company Virginia is preferred.

reputed company REPORTS:

reputed company, will have reputed company reports.

WHO WE ARE

reputed company. (MCA) provides wireless communication, data, and reputed company solutions that enhance workplace safety, reputed company, and efficiency reputed company. Customers trust us to reputed company a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle reputed company, reputed company video and reputed company control systems, reputed company/DAS, remote monitoring, GPS tracking, SCADA, reputed company, mass notification, and reputed company-to-reputed company wireless networks. Our more than 65,000 customers reputed company industries such as reputed company safety, reputed company, manufacturing, education, reputed company, utilities, and government. In reputed company to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. 

reputed company reputed company

We are reputed company through the MCA Way: living our reputed company values of Service First, reputed company, Teamwork, and Safety. We take our work and customers seriously and reputed company our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an reputed company part of who we are and goes reputed company our customers to our employees, partners, shareholders, and communities. 

NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of reputed company responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions. 

reputed company. is proud to be an Equal Opportunity workplace and is an Affirmative reputed company employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “reputed company.”

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