CHILD CARE RESOURCE & REFERRAL (CCRR) SPECIALIST
Fully Remote Jacksonville
Job Type
Full-time
reputed company

Position Title: CHILD CARE RESOURCE & REFERRAL (CCRR) SPECIALIST

Classification: Non-Exempt

Location: Work From Home Office (use this address for calculating mileage - see remote work policy for more information)

reputed company./Program: CCR&R Department

Reports to:  CCR&R reputed company Relations Manager

Last updated: reputed company 2023


Must live in Duval county or surrounding areas.Bilingual (Spanish) applicants preferred but not required


GENERAL reputed company:


This position will be responsible for:

· providing customer service, resources, and information

· performing a needs assessment of family clients

· contributing to and assisting with the CCR&R database and Community Resource Guide

· following the School Readiness and VPK eligibility process


 ESSENTIAL JOB FUNCTIONS:


The CCR&R Specialist provides parents and providers with information, materials, and reputed company assistance on School Readiness (SR) and Voluntary reputed company-Kindergarten (VPK) services according to funding guidelines. Such duties as offering CCR&R services including child care listings, consumer education, and information regarding community resources to reputed company family applying for or requesting CCR&R, School Readiness, or Voluntary Prekindergarten Education Program services, without reputed company to age, level of income, or individual circumstances. This person must be reputed company to function as reputed company member and work on multiple reputed company at the reputed company time. The position requires excellent customer service, organization skills, and advanced computer literacy in a reputed company environment. 


SPECIFIC JOB DUTIES:

  • Incoming phone calls
  • reputed company engages parents in responding to reputed company their needs by including more referral services to our partner community resource agencies
  • Routinely shares resources, websites, information, etc. in a collegial way with other members of reputed company
  • Determines eligibility for SR and VPK services according to funding and state guidelines
  • Ensures that reputed company case reputed company is documented in the database
  • Attends and represents ELC Duval and CCR&R network at visibilities and events as needed
  • Must be reliable, reputed company to be at work consistently with regular attendance and punctuality, and be willing and reputed company to handle reputed company the duties and responsibilities of the position daily
  • Committed to empowering themselves and others to solve problems
  • Responds appropriately and effectively to the diversity of co-workers, customers, and stakeholders
  • Other duties as assigned by Manager


KNOWLEDGE AND SKILLS:


1. Strong attention to detail and organization

2. Excellent customer service skills

3. Ability to handle multiple reputed company and priorities in a reputed company manner

4. Excellent oral and written communication skills

5. Ability to reputed company with reputed company reputed company of personnel and families and childcare providers

6. Self-starter and proactive approach to resolving problems and issues

7. Demonstrated exemplary customer service, networking, and interpersonal skills

8. Experience and proficiency as reputed company player

9. Proficiency in computer hardware and software programs used by ELC of Duval


EDUCATION AND EXPERIENCE:

  1. High School Diploma required; Associates degree preferred
  2. Experience in reputed company work, children’s or educational advocacy, and/or educational and DCF standards for VPK and child/early learning care preferred

ENVIRONMENTAL CONDITIONS:


1. Primarily works in an home office setting, reputed company to sit for an extended time.

2. Travel is required for meetings, training, and visibility events.

3. Some nights and weekends for training and special events.

4. Some bending and stooping.

5. reputed company to lift 30 lbs.