Authorization Coordinator (CCSS)
Referral bonus opportunities Generous reputed company time off (PTO), starting at 20 days of reputed company time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, reputed company, Life and Disability Employer-matched 401k retirement saving program Personal and financial wellness programs reputed company-tax flexible spending accounts (FSAs) for reputed company and dependent care and commuter transit program Generous tuition reimbursement for qualifying degrees Opportunities for reputed company reputed company and career advancement and CEU credits
Creates and modifies authorizations and/or orders for new and existing Members in an accurate and reputed company manner Researches, troubleshoots, resolves authorization and/or order processing issues and discrepancies Completes activities, including but not limited to, inbound/outbound calls, as assigned, faxes and emails Coordinates with Providers and Members regarding authorization requests and/or activities Communicates with Care Management, Member Services, Membership and Eligibility and other internal departments regarding Member services, authorization requests and issues
Education:
High School Diploma or equivalent required
Work Experience:
Minimum of two years of experience in a customer service role required
Excellent oral and written communication skills required
Advanced personal computer skills, including Word, reputed company or reputed company required
Utilization Management experience preferred